CAPGEMINI_REGISTRATION_DOCUMENT_2017

OUR COMMITMENT TO SOCIAL RESPONSIBILITY

3.2 People and work environment

the new Automation Academy for Software Engineers X certified the first{125{people at the end of{2017, and more than 9,000{people started their learning journey; Integrated Architecture Framework (IAF), in use by Capgemini X and our clients, with 352{certified Architects; certification program for new joiners in our Development and X ERP{practices as part of our global onboarding programs, run mainly in India but open to all countries; 1,000{Architects TOGAF certified by the Open Group (making X Capgemini’s TOGAF community the largest worldwide within a company); more than 900{successful Agile, ISTQB and ITIL certifications X in France; ‘Digital Age Learning’ certification program for L&D professionals; the Brandon Hall Silver Award Win for the Digital Age X Learning (DAL) certifiable upskilling program for our L&D professionals. We are progressively shifting our focus to driving certification on Emerging Technologies (Cloud, Big{Data, Cybersecurity, DevOps) and on Emerging Skills (Artificial Intelligence, Internet of Things and Blockchain). Professional development 3.2.4.4 and{performance appraisals Consistent and transparent assessment individual performance based on a set of clearly-defined and explained criteria is essential for our people development. A common framework and set of rules is key to ensure fair treatment and equal opportunities for all employees. It builds on the Career and Employability framework. The performance process is driven by regular meetings between the employee and the manager, generally conducted in relation to assignments, and at the very least once a year in a formal setting. Percentage of employees who had a performance and career review between 2016 and 2017 The coverage ratio in{2016 was of 93.3% of year-end headcount. 2017{coverage rate is 97.2%. As of end of{2017, 86.1% employees had their annual performance review. The ratio has slightly declined consistently in the past four years due to the recruiting dynamics: joiners in the last months of the year do not go through the performance appraisal process for lack of minimal period in the Company to conduct it adequately. Depending on local HR{policies, business units may use different criteria to assess the level of completion of the employee performance assessments process. of

8.7{million learning hours were delivered √, including X 6.6{million hours of global content (76% of the Group’s total learning hours), a significant growth compared to{6.5{million total volume of learning hours provided in 2016. Tracking and reporting of learning hours is monitored by the global system MyLearning. 3.8{million total hours of global curricula classroom learning X (content that is identical for all countries, designed by the Group L&D and Capgemini University teams) have been delivered to 50,100{employees at one of our global campuses or on work sites. Certification 3.2.4.3 At Capgemini, both internal and external certifications are an important part of the value we bring to our employees and clients. Internal certification An in-house peer review process enables skills to be assessed according to clearly identified criteria such as experience gained, knowledge sharing, use of Capgemini tools and methods, mentoring, and leadership. The process has three{objectives: to create strong and recognized professional communities by 1. sharing information, knowledge and skills in specific areas; to ensure blended distribution and graduated progression of 2. skills, both for in-house and client service requirements; to create a competitive edge for the Group and its 3. employees, increasing their employability. Certification is driven by related Group functions in close collaboration with appropriate business units, Capgemini University and Learning{&{Development Teams. External certification We encourage our employees who wish to pursue external certification and support them through online, face-to-face, and mentoring programs. This includes: learning programs curated or designed in partnership with our X strategic partners (EMC, HP, IBM, Microsoft, Oracle, SAP, SalesForce…); Java, Cisco, and Linux Professional Institute; X emerging technologies and their certifications, such as X Amazon Web Services, Google, NetSuite, Pivotal, and VMWare; testing with TMAP Next, ISTQB and REQB; X industry standards such as Six{Sigma, Project Management X Institute (PMI), ITIL, Agile and Scrum are also widely spread, and our Architects follow TOGAF certification by the Open{Group. Certification statistics for{2017 are : 2,165{newly certified Engagement Managers; X 493{re-certified Engagement Managers, i.e. a total of 2,658. At X the end of{2017 the total number of Engagement Managers stood at circa 5,500{net of the above additions, re-certifications and attrition considered;

3

135

REGISTRATION DOCUMENT 2017 — CAPGEMINI