CAPGEMINI_REGISTRATION_DOCUMENT_2017

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OUR COMMITMENT TO SOCIAL RESPONSIBILITY

3.3 Social impact and digital inclusion

Social impact and digital inclusion 3.3 At Capgemini, we believe we have a valuable role to play in a world where Digital transformation is revolutionizing business, education, healthcare, ways of communicating and interacting… and ultimately society and every person’s life.

inclusion, provided we create the appropriate framework and opportunities for them to engage with a higher social purpose. This is a pressing expectation from the young generations, spreading swiftly to all generations. From a talent and employee engagement perspective, we believe these opportunities can only raise the level of engagement of our employees, and provide a space where their talents can thrive, complementing their professional development in their day-to-day work. It has been proven that social challenges can trigger innovation, including business innovation. Finally, leading and/or participating in valuable projects for Digital inclusion can be an opportunity for us to partner with our clients in collective social action, thus achieving higher impact and results. This complex challenge requires coordinated action from all sectors - public, private, NGO’s… to create, sustain and improve the opportunities for the most disadvantaged individuals and communities to access and benefit from the Digital age. To do so, we will deepen existing relevant partnerships and develop new ones with global social innovators, non-for-profit organizations, corporates and institutes, universities, governments and other relevant players, local and global, competent and active in the Digital inclusion space. To provide our employees with the opportunities to engage and share their knowledge, we’ll set up a global volunteering policy, with the appropriate local implementation, leveraging existing national schemes and legislation where relevant to maximize impact. The key actions to take these objectives forward all the way to our 2020{objective are: leveraging our key competencies : our position as a leading X global technology services provider means that our greatest social impact will be in leveraging our skills to support societies manage the impacts of the Digital revolution; bridging the Digital divide: the differences in the impact of X the Digital divide in each country requires a broad view to determine where we can deliver the most impact; providing support for development of local plans : X Group{CSR will work with each country to understand the greatest challenges in Digital inclusion and appropriate action; transitioning support and refocusing : local Digital Inclusion plans will be created in{2018 to transition support through donation and employee volunteering initiatives to focus on initiatives that will enable meaningful, measurable and sustained positive social impact.

Digital inclusion can be defined as the ability of individuals and groups to access and use information and communication technologies. It has three{broad facets: access, adoption, and application (1) . Creating digitally inclusive societies is not only a social responsibility, it is an acute need if we want to preserve and improve the world we live in. It is one of the major challenges of our time. As “leader for leaders”, we have the capabilities to be a key player in bringing Digital inclusion to the communities we operate in, and especially to those who have less access to it, namely the disadvantaged or marginalized in any way. Our skilled employees can share their knowledge and contribute to Digital Digital inclusion ambition 3.3.1 Since{2015, we started focusing our social impact efforts on Education and Skills, a space where Capgemini’s specific capabilities can bring particular value to individuals and society. A wide array of initiatives with high impact are running across geographies, with India leading the way, and the rest of the countries engaged in various projects related to providing education and skills to the communities in which we operate, focusing on the populations who need it most. Our new strategy, “Architects of Positive Futures”, aims for higher focus and impact by concentrating our efforts on Digital inclusion and future skills, more strongly linked to our core business and capabilities. Digital inclusion encompasses both the widening Digital divide and the need for Digital literacy. It addresses issues of opportunity, access, knowledge, and skill, not only at the individual level but also for whole communities. Capgemini acknowledges that the challenges and opportunities in the face of the Digital revolution are not evenly distributed. Digital technology has opened new domains of exclusion and privilege for some, leaving certain populations isolated from the Digital realm and the opportunities it creates for education, professional development and better life conditions in general. Even in countries where access to Digital resources are mainstream and readily accessible, whole segments of the population are being left behind by the rapid progress of technology. Employability nowadays requires as a minimum Digital literacy; on the other hand, the wave of automation across industries, while bringing high value to business, also puts at risk certain categories of people who risk losing their jobs without gaining new skills enabling them to find new ones.

(2) The Digital Inclusion Survey, https://digitalinclusion.umd.edu/content/what-digital-inclusion (1)

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REGISTRATION DOCUMENT 2017 — CAPGEMINI