COS Financial Plan 2018 - 2022

SURREY PUBLIC LIBRARY

PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.

Budget

Performance Measures (Sustainability Theme)

Actual 2017

Budget 2017

Division

2018 1 2019

2020

2021

2022

# of visits made to library locations and library website (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (Education & Culture ) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture) # of online access points available on library premises (Inclusion) % of new customers signed up on email notification (Ecosystems)

4.55M

4.80M 5.00M 5.25M 5.50M 5.80M

4.25M

Public Services

5.00M

4.57M

4.60M 4.62M 4.65M 4.70M 4.75M

139,000

165,692

165,000 170,000 176,000 182,000 188,000

240

236

244

248

284

288

292

Administrative Services

64%

63%

65%

66%

67%

68%

70%

1 Budget figures from 2018 to 2022 have been revised to more accurately reflect current data and trends.

the future lives here.

2018-2022 Financial Plan

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