2002 Best Practices Study

Analysis of Agencies with Revenues Greater Than $10,000,000

CARRIER REPRESENTATION

A. Number of Carriers Represented

Average

+25% Profit

+25% Growth

Personal Lines National

6.3 3.4

5.8 5.8

4.0 4.6

Regional

Commercial Lines National

33.9 28.5 72.1

21.7 29.6 62.9

27.3 58.0 93.9

Regional

Total Carriers

B. Commission Income as % of Net Revenue

Average

+25% Profit

+25% Growth

% of Net Rev from Top Carrier % of Net Rev from Top 3 Carriers

9.6%

15.9% 26.2%

8.3%

19.5%

18.7%

C. Service Center Use

Total Pers'l Lines Commissions placed in Carrier Service Center Total Comm'l Lines Commissions placed in Carrier Service Center

1.1%

*

*

1.1%

1.6%

1.9%

*Insufficient Data

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