Policy and Practice April 2017

TODAY’S EXPERTISE FORTOMORROW’S SOLUTIONS

contents www.aphsa.org

Vol. 75, No. 2 April 2017

features

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Joining Forces Two National

Never Get Behind Again Old Thinking Through a New Lens

Organizations Strive to Model a Generative Partnership to Accelerate Their Shared Visions

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Driving Change The Continued Evolution of Health and Human Services

Improving Access, Cutting Red Tape State Lessons fromWork Support Strategies

departments

3 President’s Memo Why Framing Matters: Ways to Move Forward

26 Technology Speaks Next-Gen Child Support: Improving Outcomes for Families

5 Locally Speaking

27 Association News

Solving Complex Social Problems with Innovative Sustainable Models

Updates from NAPCWA and NASCCA

34 Staff Spotlight Jennifer Kerr, Organizational Effectiveness Consultant

6 From Our Collaborative Centers

Utilizing Our Understanding of Brain Science to Strengthen Workforce Engagement (Part I)

36 Our Do’ers Profile

Pankaj Bhanot, Director of the Hawai’i Department of Human Services

24 Legal Notes May a Foster Child Sue a Biological Parent for Sexual Abuse?

25 Wrongful Termination of Public Human Services Employees

Cover Illustration by Chris Campbell

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April 2017 Policy&Practice