SES Complaint e-Book

Entering Alleged Violations

Introduction As part of working a complaint, you can enter any alleged violations you may have discovered. Typically, these alleged violations are captured by complaints staff before escalating them to your agency’s investigation or examination team.

Note: All users assigned to the Complaints group in SES can enter and manage alleged violations for a complaint. See Managing Users for more information.

Entering Alleged Violations 1. Navigate to your complaint. 2. Click Alleged Violations > Add Alleged Violations .

3. Complete the alleged violation form.

Note: To add more than one alleged violation at a single time, click +Add Alleged Violation as many times as needed.

4. Click Save Alleged Violation.

Need more help? Contact the SES Call Center 1-800-699-0911.

Updated: 6/25/2020