SES Complaint e-Book
Reassigning the Subject POC Beginning with the New Hampshire SES Release in August 2020, once a POC is assigned to a complaint, that user can reassign it to another user at the company.
Note: Your company’s SES account administrator and the complaints contact can also reassign the subject POC.
1. Log in to SES. 2. Click Manage Complaints .
3. Click the Complaint ID hyperlink.
5. Click Reassign Subject POC .
6. Select the Company Point of Contact at the bottom of the page.
Updated: 6/19/2020
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