2015 Catalog

Customer Comments

“We have been a customer for many years and really appreciate the excellent service we receive from Holiday House. All of the staff are extremely friendly and professional and we love the high quality products we receive.” Melissa Sokol XO Water Chadds Ford, PA “In business, service is #1, that’s Holiday House. Butch and his crew are far above any supplier I have. After 15+ years working with Butch, Lynn and their crew, you still get all the respect you could ask for and information you need. That’s quality you can count on. HHD is one of a kind!” Mark Wilson Eastern Coffee Productions, Inc. Bohemia, NY “In business today most suppliers have lost the art of customer service, but not Holiday House. HH helps to make business easy and simple. HH is simply a knowledgeable, service oriented supplier.” Peter Guildner Cool Beans Rocky Hill, CT “Holiday House has been a tremendous part of our success for years. Their customer service and ease of ordering are the best of any of our suppliers today. Butch has assembled a world class staff of business professionals that make our jobs so much easier. If you aren’t utilizing Holiday House today, you should be!” Jeffrey A. Deitchler GM,CCS PrairieFire Coffee Roasters Wichita, KS “The custom marketing materials we have purchased are excellent! Our customers have been ‘WOWED’ by our unique artwork.” Dominic Rome Refreshment Services Houston, TX “Holiday House/Kooltek has been great for our business. Dealing with a single supplier is a huge convenience for us. Their service has always been great and their development of new products has always kept us competitive. They have definitely made it easy to do business with them. “ Bryan Blasucci Van Vending and Coffee Service Hendersonville, TN “Excellent service, prices and customer service. It’s great to be able to get all the parts I need from one supplier. Simply the best.” Bob Fidler Coffee Distributing Corp. Garden City Park, NY “It’s ‘peace of mind’ for me to know I have a supplier as efficient as Holiday House at meeting my needs in a very timely manner.” Ken Cook Ken’s Coffee Service West Monroe, LA “The team at Holiday House is always friendly and extremely knowledgeable. We appreciate their partnership in assisting us as we grow our business.” Jason Sluka Suncoast Coffee Service and Vending Tampa, FL

“We have been ordering from Butch at Holiday House for years. The convenience of one-stop shopping is not only time-saving but cost-effective also. We have been using the new Brew Tek ADJ3 Brewer with much success. As the popularity of gourmet coffees grow in the marketplace it is great to have a Brewer that you can customize for your high-end coffees and cost-effective enough to use it across the board. Most importantly, having the hands-on support from the Holiday House Team makes everything much easier. .I could not be happier with the sales staff, Customer service and overall service from Holiday House.” Richie Trapani U.S. Coffee Service Hicksville, NY “Holiday House always has what I need, when I need it. They work hard to get orders out to make sure we are happy.” Justin Joffrey’s Coffee and Tea Co. Tampa, FL “I would like to take the time to say thanks for all your help. You have been there for my company and always helped me step by step. From finding me some off the wall parts and service you are always there when I call you. It feels to me that I’m not a customer of yours but more like partners. You have always found the right parts and great prices that have helped save me lots of money. Your team has helped me grow and I’m very thankful for all you have done for me and my company. I can tell that you all care about what we all do.” “I have been using Holiday House for the past 10 + years and although there are other suppliers who have been aggressively recruiting for my business, my philosophy is, when you find something worth keeping, keep it! The turn-a-round time from ordering to delivery is exemplary. When or if a discrepancy occurs I’ll receive a phone call or email questioning it no matter where the discrepancy has occurred. The company rep assigned to me is Anthony Tartamella. With more than 20 years in the service industry I have never met a more conscientious, down to earth or realistic person. Anthony delivers on what he offers and is always approachable. Referring to him as a “sales’ rep would be demeaning to his character. I wish the company representatives I have dealt with would take just one page from his book.” Gary D. Pyne Premier and Companies Hackensack, NJ “What can I say about Holiday House other than they are more than prepared to handle all of my installation plumbing needs and have a great inventory of service parts. But the most important thing that set’s them apart from all others is their helpful and knowledgeable staff! They are always cheerful and ready to answer any question with a happy disposition. A big THANK YOU to the entire crew! You are the best!” Gary Martin Gourmet Beverage Service Tampa, FL Sam Pangallo Island Coffee Farmingdale, NY

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