Wired 10 June 18 2015

Brake Clinic “Lost Sales” - The Myths & the Facts F ollowing on from branch visits, the braking PM team have been made aware of some of the myths in the network surrounding “Lost Sales”.

do not log a lost sale, then they will continue to lose sales. By logging the lost sales, we will be able to easily capture the demand the branch needs, and as a result, will contribute to having that part number profiled Year to date, the average branch logs 1.08 per day for pads and discs. Lost sales are important – so please log them. Help the PM & inventory team to help you. Remember, 3 demands in 12 months will automatically profile that part into your branch.

For more information please contact: Aaron Spencer: aaron.spencer@eurocarparts. com Ehsan Arabalizadeh: ehsan@eurocarparts.com

The feedback is that there are a lot members of staff in the network who do not log lost sales because they believe that nothing happens with them. This is not the case. Periodically, the PM and inventory team will review the lost sales logged by the branch staff and either: a) Profile them into all branches b)Profile them into specific branches who have logged the lost sale. Furthermore, logging a lost sale will help the branch with the “Depth” of their profile. They might already be profiled with a part number, but do not hold the required level. If the branch