P&P October 2016

TODAY’S EXPERTISE FORTOMORROW’S SOLUTIONS

contents www.aphsa.org

Vol. 74, No. 5 October 2016

departments

features

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3 Director’s Memo

Authentic Voice Effectiveness of Peer-to-Peer Community Support to Promote Aging in Place

Why Framing Matters: A Review of the Basics

5 Legislative Update

Within Our Reach: Implementing Recommendations from CECANF

6 From the Field

Predictive Analytics and the Future of Health and Human Services

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28 Legal Notes

Empowering Jobseekers with Mental Illness and Substance Dependency Helping Individuals with Behavioral Health Challenges Receive Needed Employment Services and Supports Managing Knowledge for Impact Strengthening the Capacity to Respond More Effectively to Current Issues and Plan for the Future

Adoption Attorneys and Human Service Departments: Working Better Together

29 Client Safety: What Does “Line of Sight” Mean?

30 Technology Speaks Idaho Simply Seeking to Help Families “Live Better” 31 Association News ISM Announces 2016 Award Winners; Latest News from NAPCWA, NASCCA, Deputies Plus, and the Center for Child and Family Well-Being 34 Staff Spotlight Lexie Gruber, Children and Families Policy Associate

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44 Our Do’ers Profile

Elizabeth Connolly, Acting Commissioner, New Jersey Department of Human Services

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Design at the Heart of the Matter How One Organization Used Service Design to Transform Whole-Person Care

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Ongoing Progress in Reducing Teen Pregnancy

Focusing on Teen Pregnancy Prevention Services for Youth in Foster Care

Cover Illustration via Shutterstock

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October 2016 Policy&Practice