Atos - Registration Document 2016

H Appendix H.1

Definitions

Business KPI’s (Key Performance Indicators)

H.1.2

Revenue

External Revenue: External Revenue related to Atos’ sales to margin). third parties (excluding VAT and pass-through sales with low year. which is excluded revenue from acquisitions and cessions of the of a unit based on a constant scope and exchange rates basis of Organic growth: Organic growth represents the percent growth order entry in the period divided by revenue of the same period. Book-to-bill: A ratio expressed in percentage terms based on represents the firm order and contractual part of the contract signature (prevision or estimation) over its duration. It TCV (Total Contract Value): The total value of a contract at subcontractors and interims. trainees, and employees on maternity leave, but excludes includes those on long sickness or long absence, apprentices, employment contracts at the end of the period. Legal staff Legal staff: The total number of employees under Atos employee. In general, a person working on a full time contract is working time divided by standard contractual workable time per calculated using information from time sheets on the basis of FTE (Full-time equivalent staff): The total number of staff contract would be less considered than one FTE. considered as one FTE, whereas a person working on a part time workable hours are based on the number of hours billed by the vacation. For subcontractors and interim staff, potential hours or days) = nominal time + overtime balance – unpaid overtime and unpaid holidays) with potential workable time (in supplier to Atos. Calculations are based on contractual working time (excluding activities) and fixed price subcontracting are excluded from the suppliers. Outsourced activities (e.g. printing or call center Subcontractors: External subcontractors are third-party recorded number of subcontractors or interims. situations requiring staff for a short period of time. Interims are usually used to cover seasonal peaks or for Interims: Staff from an agency for temporary personnel. subcontractors, whose work is billable to a third party. Direct Staff: Direct staff includes permanent staff and Indirect staff: Indirect staff includes permanent staff or services delivered to clients. not directly involved in the generation of products and/or subcontractors, who are not billable to clients. Indirect staff is Human Resources

withdrawal clause, additional option or renewal. excluding any clause on the decision of the client, as anticipated order entry is recognized. signed), the total contract value is added to the backlog and the signed during a defined period. When an offer is won (contract Order entry/bookings: The TCV, orders or amendments contract lives. and amendments that remain to be recognized over their Backlog/Order cover: The value of signed contracts, orders success. pipeline applies an estimated percentage likelihood of proposal outstanding commercial proposals issued to clients. Qualified Pipeline: The value of revenues that may be earned from an unspecified period of time. Permanent staff: Permanent staff members have a contract for limited period of time. Temporary staff: Temporary staff has a contract for a fixed or left the Group (voluntary and/or involuntary) in a defined period: and attrition rates indicate the proportion of legal staff that has Staff turnover and attrition rate (for legal staff): Turnover Turnover measures the percentage of legal staff that has left • the business in a defined period; Attrition measures the percentage of legal permanent staff • that has voluntarily left the business in a defined period. permanent staff in the period. period on an annual basis divided by the average number of Attrition rate is a ratio based on total voluntary leavers in the billed time, inactivity that is billable but not billed (exceptional sabbaticals and parental leave. Workable time is composed of which excludes legal vacations, long-term sickness, long-term non-utilization rate = 100% of workable time for direct FTE, holidays, sickness, on the bench which is between two Utilization rate and non-utilization rate: Utilization rate + non-billable to clients. (own staff excluding subcontractors) that is not billed or is rate measures the workable time (hours or days) of direct FTE divided by workable hours excluding vacations. Non-utilization ratio is expressed in percentage terms based on billed hours staff excluding subcontractors) that is billed to customer. The proportion of workable time (hours or days) of direct FTE (own development and travel). Utilization rate measures the time (pre-sales, training, management meetings, research and assignments, other inactivity as delegation), and non-billable

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