Atos - Registration Document 2016

C Sales and delivery C.3

Business & PlatformSolutions

through proof of concept; other practices when the customer wants to develop a project Digital Technology Unit; which works in conjunction with the • the CIO and CTO in our customer organisations; IT Strategy & Transformation; which focuses on supporting • information security, privacy and data protection; customers to manage the risks and threats associated with Information Governance, Risk and Compliance; which helps • operational excellence. customers to reduce costs and improve performance through Business Performance Improvement; which focuses on helping •

Atos Consulting offerings are managed in 5 global practices: especially for public sector, manufacturing, retail and transport. and has been able to provide industry specific solutions team supports the clients on their digital transformation journey technology. The consulting unit together with the Digital services business value through the smart application of business Solutions and its role is to help CxOs to deliver measureable Atos Consulting is an integral part of Business & Platform clients to move forward their digital business agenda; Digital Transformation Consulting; which focuses on helping •

Key changes that will allow for margin uplift

C.3.3

operating model changes; • revised account segmentation; • simplified account governance. •

key change principles: efficiency & competitiveness. This will be engendered through 3 programme with focus on increasing economies of scale to boost Atos Business & Platform Solutions is running a transformation

Operatingmodel changes

impact on margin; GDC (Global Delivery Center) that would create significant offshoring: Opportunity to move further application/roles to • definition, responsibilities mapping and reporting structure; a new account structure with right pyramid levels, clear roles pyramid correction: Opportunity to create savings by defining • visual management practices; reduce individual variability through standardization, & better productivity through end-to-end tracking of time & effort, to productivity Improvement: Opportunities to improve • Requests; done by improving estimation methodology for Change demand Management: Opportunities to reduce the free work • automation of manual testing; automation: Opportunities to reduce effort through • serving sub-contractors and backfill with employees. subcontract Rationalization: Opportunities to rationalize long • provider. strategic ambition to be a preferred and competitive IT service private sector clients. This is a decisive step towards our Initial analysis by lever has also been conducted for the top motivations, morale and enhancing customer satisfaction. personal development, reskilling and upskilling, improving In addition, we continue to invest more in our people – in

these key principles: via the following key changes to the operating model based on federated to a centralized global approach which is implementing Changes are led by the transformation of the governance from a account & one team with transparent accountability; from highly distributed delivery & accountability to One • demand; management with end to end view of resource availability and from account level local optimization to global resource • our Global Delivery Platform; from localized to standardized set of engineering practices – • across entire delivery; from localized to standardized pricing and deal solutioning • performance. view of account performance capturing end-to-end from geographic-specific performance management to single • only with the objective to become more competitive and to model, we are currently driving industrialization initiatives not Along with the structural changes in operating & governance top quality to our clients. improve margin but also ensure we deliver the best services at Solutions: are currently being rolled-out throughout Business & Platform negative margins, six key structural levers were identified that Following pilot launched on 30 large engagements with low or

Trusted partner for your Digital Journey

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