Hiawatha National Bank: Personal Online Banking Guide

First page Table of contents Next page Last page

Getting Started	8
New User Enrollment	8
Logging In	10
Logging Off	10
Resetting a Forgotten Password	11
Home Page	13
Home Page Overview	13
Account Summary Overview	15
Account Details Overview	16
Account Nickname	18
Details & Settings	19
Account Grouping	20
Editing a Group Name	21
Deleting a Group	21
Security	22
Protecting Your Information	22
General Guidelines	22
Login ID and Password	22
Fraud Prevention	22
Security Preferences	23
Change Password	23
Change Login ID	24
Secure Delivery	25
Mobile Security Preferences	26
Enabling Touch ID or Fingerprint Login	26
Enabling Passcode Authentication	28
Enabling Face ID	29
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	30
Alerts Overview	31
Account Alerts	32
History Alerts	33
Online Transaction Alerts	34
Reminders	35
Enabling and Disabling Push Notifications	36
Secure Message Overview	37
Sending a Secure Message	38
Transaction Types	39
Moving Money Overview	39
Transactions	40
Funds Transfer	40
Person to Person Transfer	42
Linking Someone’s Hiawatha Account	42
Single Transfers Between Hiawatha Accounts	43
Adding a Personal External Account	44
Verifying a Personal External Account	45
Activity Center Overview	46
Using Filters	47
Creating or Deleting Custom Views Using Favorites	47
Editing Transactions	48
Canceling Transactions	49
Bill Payment	50
Bill Payment Overview	50
Hiding or Unhiding Payees from Payment Screen	52
Hide a Payee	52
Unhide a Payee	52
Creating a Payee Overview	53
Creating a Payee: Company	54
For a Known Payee	55
For an Unknown Payee	56
Creating a Payee: Person	57
Part 1 of 3: Choosing Payee and Payment Method	57
Part 2 of 3: Adding Payee Information	58
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code	59
Editing a Payee	60
Deleting a Payee	61
Scheduling Payments	62
Rush Delivery	63
Recurring Payments	65
Editing Payments	67
Skipping Payments	69
Deleting Payments	70
Setting Up eBills	71
Adding an Account	72
Editing an Account	73
Deleting an Account	74
Editing Alerts	75
Categories	76
Editing a Category	77
Deleting a Category	78
GiftPay Overview	79
Creating a Recipient: Gift Check	80
Creating a Recipient: Donation	82
Sending a Gift	84
Sending a Donation	86
Editing a Gift or Donation Recipient	88
Deleting a Gift or Donation Recipient	89
Editing a Pending Gift or Donation	91
Deleting a Pending Gift or Donation	93
Financial Tools	95
Initial Setup	95
Linking an Account	95
Unlinking an Account	96
Categorizing Transactions	97
Splitting a Transaction	98
Online Banking Home Page	99
Net Worth Overview	100
Budgets Overview	101
Auto-generated Budgets	102
Budgets From Scratch	102
Editing or Deleting a Budget	103
Managing Budgets	104
Spending Overview	105
Spending: Recategorizing a Transaction	106
Trends Overview	108
Debts Overview	109
Services	110
Stop Payment Request	110
Single Check	110
Multiple Checks	111
Check Reorder	112
Statement Delivery	113
Quick Balance	115
To Enable Quick Balance	115
To Use Quick Balance	116
Options	117
Account Preferences	117
Text Enrollment	118
Address Change	120
Accessibility	121
Locations	122
Branches and ATMs	122

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