BPCE_REGISTRATION_DOCUMENT_2017

SOCIAL, ENVIRONMENTAL AND SOCIETAL INFORMATION CSR reporting methodology

SOURCES AND DETAILS OF BUSINESS MODEL DATA (SECTION 6.1.1)

Information

References

Marketshare: 22.7%in householddeposits/savings and 26.4% in home loans(source: Banquede France Q3-2017).Total penetration rate of 29.8% (No. 2) among individualcustomers(SOFIATNS-SOFRES study, April 2017.) No. 1 (51%) in terms of total penetrationrate (Source:2017 Kantar-TNS survey). 21,1% market share on loan outstandings, all non-financial sector customers (source:Banque de France -Q3-2017).

No. 2 bank chosenby individualcustomers

No. 1 bank chosenby SMEs

We fund20%of the French economy

No. 1 creditor ofthe social and solidarity-based economy

Banquede France,/ISBLMscope,September 2017

No. 1 bank chosenby persons under legal guardianshipor supervision Ministry ofJustice(December 2016) 70% ofour employeesare motivated Diapasonsurvey 26% marketshare in home loans Source: Banquede France Q3-2017 CET 1 ratio of 15.4% CRR/CRDIV withoutphase-in measures No. 10mandated lead arranger of infrastructure financing solutions in the world Source: IJ Gloablat 12/31/2017

DIFFICULTIES AND LIMITATIONS It is difficult to analyze and interpret the data owing to the large number of information systems in use within Groupe BPCE. The reporting scopes vary according to the type of data (humanresources, environmental, societal or business data).

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Registration document 2017