Stanford Federal Credit Union Online Banking Guide for Members

First page Table of contents Next page Last page
Getting Started7
New Online Banking Users7
Current User Enrollment11
Logging In After The First Time13
Logging Off13
Resetting A Forgotten Password14
Home Page16
Home Page Overview16
Account Details Overview18
Quick Transfer20
Account Grouping21
Editing a Group Name22
Deleting a Group22
Security23
Protecting Your Information23
General Guidelines23
Login ID and Password23
Fraud Prevention23
Security Preferences24
Change Password24
Change Login ID25
Secure Delivery26
Touch ID27
Alerts Overview29
Date Alerts30
Account Alerts31
History Alerts32
Online Transaction Alerts33
Security Alerts Overview34
Editing Delivery Preferences34
Secure Message Overview35
Sending a Secure Message36
Payments & Transfers37
Moving Money Overview37
Funds Transfer38
Making a Payment40
Paying a Friend41
Pay a Friend History Overview43
Repeat Pay a Friend Transaction44
Transfer to Member45
Single Transfers Between Standford FCU Accounts45
Linking Someone’s Standford FCU Account46
Adding A Personal External Account47
Verifying A Personal External Account48
Sending A Domestic Wire49
Part 1 of 4: Adding a Recipient:49
Part 2 of 4: Entering Recipient Amount52
Part 3 of 4: Selecting an Account53
Part 4 of 4: Review & Submit54
Sending An International Wire55
Canceling an International Wire63
Manage International Wire64
Pay Bills65
Enrollment65
Overview67
Creating a Payee68
Editing or Deleting a Payee70
e-Bills71
Making a Payment72
Bill Pay Activity74
Automatic Payments75
Editing or Canceling Pending Transactions76
Mobile Bill Pay77
Overview77
Getting Started with Advanced Mobile Bill Pay77
Creating a Payee78
Deleting a Payee79
Making a Manual Payment80
Searching Bill Pay82
Editing or Canceling Pending Transactions83
Paying Multiple Bills84
Additional Features85
Applying for a Mortgage85
Applying for a Credit Card87
Applying for a Loan91
Loan App Status Overview94
Mortgage App Status95
Checking & Savings96
Certificate98
IRA/HSA99
Statements100
Credit Card Rewards101
Tools & Requests102
Disputing A Card Transaction102
Submitting A Travel Notice103
Transfer Balance104
Ordering Checks105
Stopping or Disputing an ACH106
Stop Payment on Check107
Review Online Activity Overview110
Using Filters111
Creating or Deleting Custom Views Using Favorites111
Canceling Transactions112
Viewing Your FICO Score113
Financial Management114
Mobile RDC Enrollment115
Account Preferences116
Updating Your Contact Info117
Themes and Languages120
Locations121
Branches and ATMs121

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