EuroWire July 2017

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News
Corporate
July 2017 23
THE latest issue of Niehoff Magazine, the
customer journal of the Niehoff Group, is
available now. The magazine relates to the
trade fairs Interwire 2017 and wire Russia
2017.
Under the title “Cutting edge technology,
superior service and support“, the
exhibits shown at Interwire 2017
by Maschinenfabrik Niehoff and its
subsidiary Niehoff Endex North America
Inc (NENA) are described along with
technical data: An MMH 121 + RM 201
multiwire drawing line, an MSM 85 rod
breakdown machine and a D 801 type
double-twist bunching machine. Also the
Niehoff Original+ After Sales service range
is introduced.
At wire Russia 2017 trade fair
Maschinenfabrik Niehoff and its sales and
service subsidiary Niehoff of Russia (NoR)
displayed a double spooler type SV 402 D,
also described in the magazine.
Two articles analyse the outlook for the
wire and cable industry on the North
American and Russian markets while
the main article of the magazine deals
with conductors made from aluminium
materials and their application for
energy transmission in overhead
conductors, automotive wires and
installation cables.
Additionally, readers get some
information about current further
developments of Niehoff technology
such as a completely new spool type
NPS 400/400 PP and current-regulated
corrective anodes for the WPT galvanic
wire plating lines.
The new spool type raises the profitability
of the Niehoff Package System, NPS.
The corrective anodes keep the tin content
of the electrolyte constant, resulting in
several economic advantages for users.
Maschinenfabrik Niehoff GmbH
& Co KG – Germany
Website:
Cutting edge technology, superior service and
support
myNDC is launched
NDC has launched its NDC service cloud,
myNDC, which will simplify the customer’s
interaction with the company, ensure
focus of the customer service team on
problem solving, and enable flawless
execution, supporting its customers.
The company is offering incident
management tools to its customers in
the Americas, EMEA and Asia Pacific
immediately, and these will be introduced
to the China market later this year.
myNDC will simplify IT infrastructure
to replace multiple applications that
were used to provide customer service.
myNDC enables a seamless customer
service agent experience to create tickets,
and view a customer’s installed base or
service history.
NDC’s service team will be able
to execute service requests more
comprehensively using a knowledge
base, and optimise its global resources to
deliver excellent levels of service.
Beta LaserMike
(an NDC Technologies brand) – USA
Website: