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Business
Technology
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Worldline
2016 Registration Document
HERE, now owned by the three major German automotive
This collaboration aims to offer end-to-end fleet
players, in connection with its connected vehicles activities.
information in real time and statistics and enable them to
management solutions that provide companies with
and reduce emissions;
optimize the management of their vehicles’ fuel efficiency
In March
2014, the Group announced a joint project with
●
broadest platform worldwide in terms of the definition of
Worldline has joined in 2014 the EEBus Initiative e.V, the
●
new content for Internet of Things (IoT) and Cloud services.
working with EEBus Initiative e.V, Worldline can deliver the
Demand for connected home solutions is growing. By
communicate with different branded devices, security and
next generation of connected home solutions that can
smart energy solutions.
Competence Center Mobility
services for retail, shopping and travel, with services focused on
operates The Studio in France, which analyzes, designs and
messaging, e-Commerce and mobile payment. The Group also
tablets, televisions, and terminals.
evaluates interfaces across all channels: web, mobile phones,
skills for the development of applications based on the Group’s
The Competence Center Mobility offers clients its innovation
delivered a range of mobile applications covering mobile
Connected Living services. this mobile competence center has
Othermain clients
In addition to those mentioned above, the Group’s principal
E-Plus.
clients within this business line include Dräger, Shell, ERDF and
Technology
6.6
services at competitive prices. Worldline’s competence centers,
this effort.
IT platforms, data centers, and hardware are central assets in
Worldline operates its business as one global factory that serves
approach, Worldline continually seeks ways to leverage its
each of the Group’s three global business lines. Under this
best practices and efficient use of global resources to deliver
industrial scale, processes based on standardized tools, shared
IT Platforms
6.6.1
Worldline currently provides its payment acceptance, card and
non-card payment data processing, support to payment mean
innovation.
detection and dispute handling services, using a series of
issuance, customer relationship management (CRM) and fraud
Worldline (WIPE program) and Equens (notably the Payment 2.0
separately developed specialized IT platforms coming from
the progressive convergence of these platforms towards a
program) investments. The integration plan defined will ensure
benefits expected as soon as 2018. This will enable the full
unified infrastructure, between 2017 and 2021, with most of the
to the combined volumes of the two companies, while enabling
delivery on the European continent of the scale benefits linked
immediately investment sharing on new technological
Data Centers and Hardware
6.6.2
(Deutsche Kreditwirtschaft), as well as ISO
27001 (security) that
management) and ISO
14001 (environmental management), DK
“Telecommunications Infrastructure Standards”. Worldline’s
is being finalized. All of these data centers meet at least Tier 3
and are compliant with IT Infrastructure Library (ITIL V3) IT
European hub data center facilities are all connected for back-up
banking standards. Worldline ensures that strict security
service management “best practice” standards and applicable
video surveillance, access control, a limited staff policy,
measures are taken at all of the data centers it uses, including
Worldline’s European data center hub covers an area of more
storage capacity of approximately 18PB of data. In total,
than 6,000 m
2
, and runs approximately 19,000
servers with a
85% of the Group’s total transaction volumes. All of Worldline’s
Worldline’s European hub data centers process approximately
its specific businesses, are compliant with the Payment Card
European hub data centers, which are tailored to fit the needs of
payment service providers to accept, transmit or store
Industry Data Security Standard (PCI-DSS and 3DS) required for
cardholder data, and are also certified under ISO
9001 (quality
infrastructure monitoring, annual risk management reviews,
highly secure and fully redundant data centers located in
In Europe, Worldline operates a network of eight interconnected,
France, in Germany, Belgium, the Netherlands and Italy.