CorrectiveAndPreventiveActionProcess (CAPA)
Requestor (Anyone)
Issued (Assigned)
Employee
EMSCoordinator
CAPAManager
NRWWTP
Managesentireprocess.
Updatesmanagement
teamatmonthlymeetings.
MaintainsCAPAStatus
Tracking Log.
Review, add info,
assign, copy&paste
CAPA into
appropriate
program folder on
sharedrive
Senda copyof the
completedCAPA
form toCAPA
manager.
Reviewand signoff
onCAPA. This
actionwill close the
CAPA
Requirean
MOC?
MOCProcess
Yes
Copy&Paste closed
CAPA into
appropriate
program folder on
the sharedrive
No
Move
“opened”
CAPA form
fromOpen
toArchive
folder.
Evaluation if
CAPA is
necessary
End
No
Yes
Nonconformance
Noncompliance
Emergency
Other Problems
Fill out CAPA form fields
Date, Requestedby,
ProblemStatement,
Correction Immediate
Action, ProbableCause,
ContributingFactors
E-mail
notification
Of CAPA
creation
Start
END
Completeappropriate
solution. Documents
asneeded.