Greetings from Mattern & Associates
Welcome to the inaugural edition of The Strategic Matter, a
publication designed and developed to o er a strategic view of
the legal back o ce exclusively for law rm leaders. You will not
nd the information in these articles online, in a blog, or on
Twitter. We o er this quality, print resource to you as an industry
service—and only to you. We want you to know what we are
seeing and hearing as we work with some of the nation’s most
pro table and preeminent law rms and hope you can bene t
from the knowledge base of your peers.
Mattern & Associates has grown its reputation in the indus-
try over the past 15 years. We are not only an unbiased consul-
tancy proven to strategically decrease law rm overhead, but
also a recognized and trusted source of information. We publish
widely, are frequent guest speakers at prominent events, and
sponsor a widely-regarded, comprehensive survey of cost recov-
ery strategies. You are the people who are setting the vision,
goals and direction for your rm for the next 5 to 10 years. We are
pleased to provide this information and hope you nd it relevant
and useful.
Last year, Mattern & Associates reviewed the information
available to law rm leaders and determined law rm decision
makers should have access to two types of unbiased informa-
tion: the tactical as well as the strategic sides of back o ce
operations. At the end of our review, however, it became appar-
ent that while there was a su cient amount of information
available for the tactical side of the back o ce operation, there
was no resource for the strategic side. We take pride in bringing
The Strategic Matter to you. The Strategic Matter is conceived
precisely as that unbiased resource addressing the strategic side
of back o ce operations. It is the next step in our forward think-
ing at Mattern & Associates and a part of our goal to connect
with other thought leaders in the industry.
In this issue we cover:
•
The Cost is Right: Investigating the Difference Between
Achieving Good Pricing and Better Cost Recovery Strategy
•
Firm wide Contracts: Why Consistency is King
•
An Opportunity in Alternative Fee Arrangements
In the winter issue we will address business process
outsourcing, whether it makes sense for your rm, as well as the
results and implications of the Mattern & Associates 2012 Cost
Recovery Survey.
As always, I amgrateful for the support of our clients and the
knowledge and wisdom they impart to us.
Rob Mattern, President
Mattern & Associates, LLC
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