GM Dealer Workbook - page 205

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Floorplan Inventory Audit
What to expect during the Floorplan Inventory Audit:
Routine floorplan inventory audits are a normal part of our business. Our goal is to make the
audit process as transparent and non-intrusive as possible.
Timing and frequency
Monthly audits will begin shortly after the initial account takeover and will continue for the
first 90 days. This will confirm that all information has been captured correctly and that
systems and payoff parameters are in line with expectations of both GM Financial and the
dealer.
Ongoing audit frequency is based on dealer performance and risk measurements.
Audit process
For vehicles that are not present at the time of the audit, such as demos, loaners, or units
at the body shop, auditors will inquire as to the location and use of these units, verify stock
records, Manufacturer Statement of Origins (MSOs), titles, or service loaner
documentation.
For sold units, auditors will review sales and funding information. This can include deal
jackets, funding data, etc.
Auditors will review titles for all used vehicles on floorplan.
State of the art technology streamlines the data collection process to give you immediate
access to audit results from the auditor or through the Dealer Access System (DAS).
Full support from your team will ensure a timely and accurate audit.
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