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7

Incoming – All other offices.

Royal Mail Normal Delivery, (1st Daily Delivery)

Post should be sorted and with associates by 9.30 on the day of

delivery.

Royal Mail, (further standard deliveries)

The aim is to have this placed into the respective “in-tray” within 2

hours of delivery to the building by Royal Mail.

All Special Deliveries, Couriers, DHL, UPS etc.

Individual hours rules may differ between locations, generally the

couriers will bring the items to our office and request signature at

that point.

Urgently Expected Letters/Packages

If something is expected and is urgent please advise the associate in

your office who deals with your post of the expected package and

they will agree specific delivery requirements with you.

Special Items/ Delivery-

From time to time, couriers require photo ID to release the item. If

your courier asks for ID, please speak to one of the team who will

arrange for the ID to be in the courier room ready for your package

to arrive.

Outgoing Post -

Generally:

Lockton pays an extra sum to Royal Mail for collection of all franked,

special and stamped post. This extra charge ensures the outgoing

post is collected by Royal Mail from our offices at an agreed time

each day, avoiding the need to take items to the post office or post

box. Only in London is this free due to the volume of post.

All items are sent by second class post unless specific instruction are

clearly made on an envelope or package for first class mail.