Hardlines
Strategies
Spring 2013
3
Contents
Hosting the Big Event
pg. 4
Read ideas for special events that can
build excitement around your store.
Cash in on Rental
pg. 10
Do you know how Blish-Mize can help
you get started in the rental business?
Market Preview
pg. 16
Find new opportunities and big savings at
the Blish-Mize 2013 Spring Buying Market,
coming on March 22-23.
Merchandise Review
pg. 22
Ask yourself these questions as you review
your assortments andmerchandising.
PartScription
pg. 26
Learn how a niche in parts and supplies
can boost your sales.
Industry Leaders
pg. 30
Read how four manufacturers have led
the industry.
On the Cover:
Mike and Lisa Unterreiner of Hartman
Hardware in Shawnee, Kan.
THE PRESIDENT’S REPORT
Advertising Information
Hardlines Strategies
is published twice every year
by Blish-Mize. Copyright 2013. For advertising rates
and deadlines, please contact:
Blish Connor
Blish-Mize
223 S. Fifth St., Box 249
Atchison, Kansas 66002
Toll free: (800) 995-0525
(913) 367-1250
(913) 375-2505 (cell)
(913) 367-0667 (fax)
e-mail:
Blish-Mize isamember-owner
ofDistributionAmerica
Time for a Checkup
W
e all know the wisdom of going to the
doctor, even if we don’t go as often as we
should. Doctors know how to tell just by a
few simple observations if we’re healthy or if there are
some problems that need to be addressed. The sooner
we get those problems fixed, the longer we’ll stay
healthy and happy.
Your business isn’t much different. When was the
last time you gave your store a checkup?
There are a lot of vital signs you shouldn’t ignore. For example, low
average transaction sizes may indicate customers aren’t finding the whole
project and maybe it’s time to revisit your assortments or your merchandising.
Products that haven’t sold in a while may indicate you need to do a line
review and dump outdated merchandise.
Let me suggest that, no matter how healthy you think your business
might be, you take some time this year to take your store to the retail
doctor. Blish-Mize has some tools to help. Think of our Retail Profit
Management system (our RPM) as the doctor’s toolkit where you’ll find
everything you need to give your store an honest, head-to-toe evaluation.
For example, when was the last time you evaluated your market to see if
there were product categories you were missing? What about pricing: are you
priced competitively while still getting the maximum margin? Are you missing
sales because of poor merchandising? Are your assortments outdated?
To stay competitive in today’s marketplace, you need to be asking yourself
these, and more, questions continually. The RPM program covers all the
vital parts of your business, including product assortment, pricing strategy,
advertising, inventory management, store design and employee training.
At the upcoming Spring Buying Market we want you to see for yourself how
you can use some of these tools, so we’re bringing back the “mini-store.”
At the last Market, we introduced the mini-store and filled it with our best
assortments in the Lawn and Garden and Paint categories. This spring, we’re
highlighting key assortments from the Plumbing and Electrical categories.
I also encourage you to think about products or services you’re not
offering, but could be. In this issue of
Hardlines Strategies
, we highlight two
important programs.
The first is Rental. Rental fits naturally into your store because your
customers likely need to rent tools, so why send them somewhere else? Our
program is completely customizable to fit your needs.
The second is PartScription. With PartScription, you have access to millions
of repair parts. You already specialize in helping customers fix their homes; it’s
a natural fit to help them fix other items around the home, like appliances, lawn
and garden equipment, and HVAC systems. These programs are all part of the
way we’re helping you diversify and grow your business.
Start checking the vital signs of your business. Take advantage of all the
opportunities Blish-Mize has to offer. Start planning now for a healthy and pros-
perous year. See you at the Market!
Jonathan D. Mize
President and COO
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