Firefly Credit Union Digital Banking User Guide

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Pay Bills

Editing Personal Information Keeping your personal information up-to-date is very important, especially if you go through a life changing event such as getting married or moving. Making sure your information is current is the first step in making sure your bills get paid.

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In the Pay Bills tab. 1. Click the My Account tab. 2. Click the “View/Edit personal information” link under the Personal Information tile. 3. Answer the Challenge prompt and click the Submit button. 4. Make the necessary changes. 5. Click the Submit button when you are finished making changes. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d

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J1 Note : Changing your address with Firefly doesn’t auto-update your contact information in Bill Pay. Also, changing your address with Bill Pay does not update your address with Firefly.

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Pay Bills: Editing Personal Information A3 B3 C3 D3 E3 F3 G3 H3 I3