The Retailer Spring_09.05_FA

About IGD: IGD is a research and training charity which sits at the heart of the food and consumer goods industry. As a charity we exist to upskill people working in or looking to join the food and consumer goods industry. We also manage initiatives driven by research and best practice relating to science, technology or economics in the food industry. IGD has a trading subsidiary that provides commercial services. The profits from these commercial services fund the charity. “THE BOUNDARY BETWEEN OFFLINE AND ONLINE COMMERCE DISAPPEARS AS WE FOCUS ON FULFILLING THE PERSONALISED NEEDS OF EACH CUSTOMER” JACK MA, EXECUTIVE CHAIRMAN, ALIBABA GROUP

PRERNA CARROLL // // +44 1923 851900

the retailer | spring 2019 | 25

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