ICMARC Associate Handbook August 2016

Bribery: such as accepting any payment or gift that could be construed to be a bribe; becoming party to the payment of other items of value for the purpose of bribery; or accepting something in exchange for any favor or advantage. Conflict of interest: which may apply to any situation where an associate’s personal dealings or interests conflict, or appear to conflict, with ICMA‑RC interests: for example, accepting valuable gifts from customers or vendors, or improperly using insider information. Conflict of interest is covered in more detail in the ICMA‑RC Code of Ethics, with which each associate must be familiar. Discrimination: characterized by an incident or situation related to mistreatment of an associate based on race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, matriculation, political affiliation, physical or mental disabilities, veteran status or any other category protected by law. Dishonesty/Providing misleading information: such as making false claims of injury, accident, or harassment; submitting false or misleading information on an employment application or at any time during employment; failure to submit verification of illness or injury when required, or falsifying such information; submitting false invoices or expense reports; submitting false time records; or falsifying any ICMA‑RC financial records or files. Harassment: either repeated or extremely serious, such as using threatening or abusive language and/or behavior; sexual harassment; any act that interferes with another associate’s ability to perform the job; or any act that interferes with another associate’s right to work in a safe and harassment-free work environment. Harassment is covered in more detail in this Handbook in the “Harassment-Free Work Environment” section. (See page 24.) Injury non-notification: which is the failure to immediately report to management any on-the-job accidents or injuries, regardless of severity. Insubordination: the disregard of or willful failure or refusal to perform assigned tasks; or the performance of assigned tasks in a disrespectful manner. Law violations: including the violation of, or failure to report the violation of, any local, state or federal laws or regulations related to ICMA‑RC business or the workplace. Loitering on ICMA‑RC property: due to the sensitive nature of the financial information, SSNs and other information about our clients which could be used for identity theft or other illicit purposes and to provide maximum security for their information, loitering without authorization, by either off-duty associates or non-associates, including soliciting, impeding access to the worksite, or otherwise interfering with associates or business operations is impermissible. Loss of confidence: referring to a manager’s belief that an associate cannot adequately or appropriately perform his/her job, interact with coworkers or clients — internal and/or external — or adhere to the Guiding Principles of the corporation. Misuse of ICMA‑RC property: including defacing or destroying ICMA‑RC property, and unauthorized use, possession or dissemination of ICMA‑RC property or confidential information. Misuse of client property: including defacing or destroying client property or records, and breach of confidentiality or unauthorized dissemination or removal of client property or records from client premises or ICMA‑RC premises.

Confidential — for Internal Use Only

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