ICMARC Associate Handbook August 2016

Substance abuse: includes a violation of the ICMA‑RC Substance Abuse Policy, as evidenced by a positive drug or alcohol test result defined under the policy; also includes refusal to submit to a drug or alcohol test. Telephone/Internet abuse: the abuse or excessive use of ICMA‑RC telephones or Internet systems for personal or non-business-related purposes. Theft: including unauthorized possession, use, distribution or removal of hardcopy or electronic property and/ or personally identifiable information (PII) belonging to ICMA‑RC, a client, a visitor or another associate. This policy does not bar any protected concerted communications permitted under the National Labor Relations Act or any other law. Time reporting abuse: such as failing to properly record time and/or inappropriately activating or altering your time record or that of another associate. Uncooperative/Disruptive behavior: including restricting or interfering with or the work being performed by coworkers. Examples include being disruptive, disrespectful, engaging in horseplay, or failing to work cooperatively with others. Undermining of trust/integrity: including conduct by an associate that reasonably undermines a supervisor’s trust in the associate’s integrity or capabilities. Violent or threatening behavior: including, but not limited to, fighting, physical violence, threatening any person with harm, or other actions that could result in an intimidating, bullying, or offensive work environment. Please note These Standards for Conduct are examples and not an all-inclusive list of actions considered by ICMA‑RC to be harmful and disruptive to the organization and to the well-being of all associates. Any violation of these guidelines is likely to result in discipline up to and including termination. In all cases, the corporation reserves the right to determine what discipline, if any, will be appropriate given the facts and circumstances. Nothing in this section should be interpreted as creating any contract or binding agreement between ICMA‑RC and any associate or in any way altering the at-will status of an associate’s employment. If you have questions regarding these Standards for Conduct, you should contact your manager or Human Resources. CODE OF ETHICS Integrity and honesty are among the highest priorities at ICMA‑RC. Each year, all associates are required to read the Code of Ethics and Personal Securities Trading Policy, which set clear standards for appropriate business practices at this corporation, and sign a statement of acknowledgement. ICMA‑RC considers these rules the foundation on which its business is built. The Code of Ethics , along with our Whistleblower Policy , strengthens the essential bond between ICMA‑RC and our clients. With this fundamental concept in mind, you should carefully read and consider the documents before signing the acknowledgement. The Code of Ethics sets forth standards for all ICMA‑RC associates, and it must be followed in conjunction with good judgment and sound business practices. It establishes minimum standards of conduct when dealing

Confidential — for Internal Use Only

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