2018_Taurus_Owners-Manual

SYNC™3

USB and Bluetooth Stereo issues

Issue

Possible cause

Possible solution

The file format is not supported by SYNC 3. The device needs to be re-indexed. The device has a lock screen enabled.

Convert the file to a supported format. See Entertainment (page 394). Update media index. See Settings (page 423). Make sure your device is unlocked before connecting it to SYNC 3. Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3. To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector. To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC.

When I connect my device, I sometimes do not hear any sound.

This is a device limitation.

SYNC 3 does not display the song informa- tion, repeat, or shuffle buttons.

The device or media player is incompatible.

Connect a compatible device or media player.

Wi-Fi Issues

Issue

Possible cause

Possible solution

Password error. Failed connec- tion.

Verify password.

Weak signal.

Check for a poor Wi-Fi signal.

Multiple Access points within range with the same SSID.

Use a unique name for your SSID, don’t use the default name unless it contains a unique identifier, such as part of the MAC address.

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Taurus(CPH)Canada/UnitedStatesofAmerica,enUSA,Editiondate:201708,FirstPrinting