A National Imperative: Joining Forces to Strengthen Human Services in America (Jan 2018)

OPERATING CHALLENGES

Attracting and retaining talent

Outdated IT

Complexity of operations and sluggish pace of change

Coordination among government agencies/departments

Poor leadership at higher levels of government

40% 60%

80%

100%

0%

20%

CHALLENGES PERTAINING TO ARRANGING SERVICES AND CARE WITH CBOs

Shortage of CBOs providing needed services

Poor or decreased quality of services provided by CBOs

CBOs providing fewer services

CBOs serving fewer people

CBOs closing in the area

40% 60%

80%

100%

0%

20%

57 |  A NATIONAL IMPERATIVE