A National Imperative: Joining Forces to Strengthen Human Services in America (Jan 2018)

Exhibit 3. Percentile distribution of three-year operatingmargins for human services CBOs , calculated as net income as a percentage of total revenue averaged over three years. The three-year margin reflects the extent to which CBOs have been able to generate and retain financial resources beyond what is required to cover expenses. For analysis, CBOs are segmented by size, geographic region, quartile of state social services spending, and types of services provided.

PERCENTILE DISTRIBUTION OF CBO THREE-YEAR OPERATINGMARGINS, TAX YEARS 2012–2015 CBO size

10% 20% 30% 40% 50% 60% 70% 80% 90%

-0.1%

Small (<$1M)

-41.0% -19.5% -8.3% -3.0%

2.4% 5.5% 10.9% 21.7%

1.8%

Mid-size ($1–10 M)

-8.0% -3.0% -0.8% 0.4%

3.4% 5.8% 9.5% 17.1%

1.6%

Large (>$10 M)

-3.9% -1.2% 0.0% 0.8%

2.7% 4.4% 6.7% 11.3%

Region and subregion Northeast

0.9%

-27.3% -10.1% -3.6% -0.6%

2.7% 5.2% 9.7% 19.9%

0.9%

New England

-28.4% -11.9% -4.0% -0.7%

2.5% 4.5% 8.5% 17.8%

1.0%

Mid-Atlantic

-26.7% -9.5% -3.5% -0.6%

2.9% 5.7% 10.4% 20.9%

1.0%

Midwest

-25.4% -8.8% -3.3% -0.6%

2.8% 5.4% 9.5% 17.9%

1.0%

East North Central

-22.3% -8.3% -3.2% -0.7%

2.7% 5.2% 9.2% 17.2%

1.1%

West North Central

-32.0% -10.1% -3.4% -0.6%

3.0% 5.8% 10.0% 19.3%

0.8%

South

-28.0% -10.0% -3.8% -1.0%

2.9% 5.6% 10.2% 19.2%

0.8%

South Atlantic

-27.0% -9.6% -3.8% -0.9%

2.9% 5.5% 9.9% 18.8%

0.4%

East South Central

-31.7% -11.6% -4.9% -1.6%

2.4% 4.9% 9.0% 17.3%

0.8%

West South Central

-27.5% -9.8% -3.3% -0.7%

3.0% 6.2% 11.0% 22.0%

1.2%

West

-29.2% -8.2% -2.8% -0.4%

3.0% 5.5% 9.7% 18.3%

0.9%

Mountain

-24.6% -7.6% -3.0% -0.7%

2.8% 5.3% 9.9% 18.0%

1.3%

Pacific

-31.4% -8.6% -2.7% -0.2%

3.2% 5.6% 9.7% 18.6%

Quartile of state social spending Top quartile

1.0%

-29.0% -9.7% -3.3% -0.5%

2.8% 5.4% 9.9% 19.7%

0.9%

Upper-middle quartile

-28.8% -10.7% -3.9% -0.8%

2.8% 5.3% 9.4% 17.5%

0.9%

Lower-middle quartile

-25.2% -9.1% -3.6% -0.9%

2.8% 5.3% 9.3% 17.9%

0.9%

Bottom quartile

-26.0% -8.2% -3.0% -0.6%

3.0% 5.7% 10.3% 19.7%

Types of services Mental health and crisis intervention

1.3%

-10.6% -3.7% -1.2% 0.2%

2.7% 4.4% 7.0% 13.0%

1.5%

Crime and legal-related

-12.3% -4.8% -1.5% 0.2%

3.3% 5.8% 9.8% 16.8%

1.4%

Employment

-9.8% -3.2% -0.8% 0.2%

3.1% 5.6% 9.2% 16.8%

1.9%

3.9% 7.2% 11.5% 20.1%

Food, agriculture and nutrition

-9.7% -2.7% -0.3% 0.5%

-4.3%

Housing and shelter

-53.2% -33.0% -21.2% -11.6%

0.1% 4.3% 9.8% 21.3%

4.2%

Public safety, disaster preparedness and relief -28.4% -12.8% -4.7% 0.2%

8.6% 14.4% 21.7% 33.8%

2.1%

Youth development

-14.6% -6.2% -2.4% -0.1%

4.4% 7.8% 12.3% 22.4%

1.3%

General human services

-13.2% -4.5% -1.6% 0.0%

2.9% 5.0% 8.6% 16.4%

Total

-27.4% -9.3% -3.4% -0.7% 0.9% 2.8% 5.5% 9.8% 19.0%

3 |  A NATIONAL IMPERATIVE