A National Imperative: Joining Forces to Strengthen Human Services in America (Jan 2018)

the body of this report. The story of Freedom County shows what these ideas could mean for real people and places.

Finally, in assessing the challenges facing human services CBOs and in proposing solutions, we have tried to be balanced and objective. No one group of stakeholders is responsible for all of the challenges facing the sector, and no one group will be able to solve them. This title of this report – “joining forces” – reflects our belief that human services CBOs, government agencies, philanthropic funders, regulators, and other stakeholders all have critical roles to play in strengthening human services CBOs and creating the high-performing human services ecosystem of the future.

We hope you find this report interesting and useful. We invite you to join us on our journey to strengthen human services in America.

Thank you.

George Morris and Dylan Roberts of Oliver Wyman , on behalf of the National Imperative team and the many organizations and individuals who have contributed to this report

OTHER FUNDERS The Health Foundation for Western & Central New York Mutual of America Selective Insurance Company of America The US Chamber of Commerce

The Alliance for Strong Families and Communities Susan Dreyfus, President and CEO Rehana Absar, Associate Director, Center on Leadership The American Public Human Services Association Tracy Wareing Evans, President and CEO Guy DeSilva, Membership and Marketing Manager

ADVISORY COUNCIL MEMBERS Uma Ahluwalia, Director, Montgomery County (MD)

Oliver Wyman George Morris, Partner Dylan Roberts, Partner Helen Leis, Partner AdamMehring, Consultant Linnea Cederberg, Consultant Nabeel Shahid, Consultant SeaChange Capital Partners John MacIntosh, Partner Jessica Cavagnero, Partner

Department of Health and Human Services Jeffrey Bradfield, Partner, Deloitte Consulting Dan Cardinale, President and CEO, Independent Sector TimDelaney, President and CEO, National Council of Nonprofits Randall Johnson, Senior Vice President, The US Chamber of Commerce Andrew Racine, Senior Vice President and Chief Medical Officer, Montefiore Medical Center Robert Roane, President, Capital One Municipal Funding Mary Sellers, National President, United Way Worldwide Mary Tschirhart, Professor, The John Glenn College of Public Affairs, The Ohio State University

PRIMARY FUNDERS The Kresge Foundation Ballmer Group

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