USD Magazine Summer 2006

N o - n o n s e n s e s t y l e h e l p s F r a n c e s F r a g o s T o w n s e n d g e t t h e j o b d o n e .

[defender ]

It was Christmas 2003 and Frances Fragos Townsend was worrying. Anxious. She wasn’t alone. All of America was on edge. Every day dawned with unease: Would this be the day terrorists picked to attack us again? But that weighty dread wasn’t Townsend’s only concern. Tomorrow was Christmas Day, and Condoleezza Rice — then national security adviser and Townsend’s boss at the time — had just asked President George W. Bush via videoconference what time he wanted his morning briefing. Townsend braced herself, but could say nothing. How could she leave her kids on Christmas morning? She waited for the bad news. Rice waited. This is the life of Fran Townsend ‘84 (J.D.), now assistant to the president for homeland security and counterterrorism. She has a family. She also has a responsibility to serve the country and the president. “I take the job very seriously,” she says. While the power level of her duties may be high, the ceilings are low in her West Wing office, just 6-and-a-half feet. That makes the huge 3-foot by 4-foot image of the mountain of debris containing what had been theWorld Trade Center at NewYork’s Ground Zero all the more imposing. It’s an emotional gut-punch that provokes comment from every visitor. The aftermath of 9/11 has transformed Townsend’s world view. “I know very well that our enemies not only want to attack us, but plan to attack us,” she says. “I worry about that every day. I do think I see the world differently. Part of my job is to worry and ask, ‘Are we doing everything we can so the American public can go about their day without it having to be a constant worry?’” Townsend is well aware that she’s viewed as hard-charging, independent and focused. “Do I think people would describe me as very intense and committed to the mission? Yes. I take that as a compliment,” she says. Her reputation as being smart and tough no doubt helped earn her a spot on a White House team that tends to choose staffers who are known quantities. At a time when the country is extremely divided over its leadership, Townsend has gained the trust of Bush, even though she served a role in the Justice Department during the Clinton Administration, where she had the ear of Janet Reno. It’s a shift seen as somewhat remarkable. “It’s funny because I came to the White House as a career public servant. And at this level that’s unusual,” she admits. “Most people who’ve been part of the president’s team have either a personal or a political relationship with him. I came here a different way.” Briefing the president carries a certain level of intimidation. “You realize how important it is when you walk in there to be well prepared, and make sure you’re giving him only those facts you know are accurate,” she says. “Every time you go in, you feel the burden of responsibility and an enormous sense of pride when you feel you’ve served him well.” She says that Bush is “enormously empowering” of his staff, with high expectations for every assignment. Indeed, he tapped Townsend to lead the inquiry into the federal government’s response to Hurricane Katrina, which was widely deemed inadequate. “The report focuses on what steps we can take at the policy level and where improvements can be made to help us be more prepared in advance and more efficient in response — for natural disaster or terrorist attacks,” she says. But while she says the effort expended by the federal government “wasn’t enough,” she did observe “extraordinary lessons of courage and compassion” in the aftermath of the disaster. She notes the Coast Guard — where she once served as assistant commander for intelligence — saved more than 30,000 lives, and she admires the faith-based groups and private citizens who put themselves in danger to help others. With responsibilities like the Katrina inquiry, it’s not surprising that Townsend’s job comes with long and unpredictable hours. Consequently, her husband and two sons are called upon to be extremely supportive. “The burden placed upon them and the sacrifices they make for the country — I couldn’t do it without that.”The other person who helps her achieve a home life and a White House life is perhaps an unlikely character: “When I hired my nanny, of course I wanted her to be loving and keep my children safe,” she says. “The fact is, she’s as much a mother to me as she is to my children.” Townsend is struck by the unlikelihood of her own road to the White House. “Nobody could have been more surprised than me by the opportunity.” After all, she was the first person in her family to graduate high school, and had to take out loans to pay for her graduate school tuition at USD. “I’ve always taken particular pride that I attended a Catholic university.” She plans to express that pride by speaking at the School of Law commencement ceremony on May 27. These days, her 4-year-old son, Patrick, wants to be president when he grows up. A lofty goal, but Townsend was almost sorry when she asked him why. “Because then we’ll get to be together all the time,” he told his mom. The comment “took my breath away,” she says. But Townsend remains committed to the mission. After all, she’s from New York and lost a good friend in the World Trade Center on that terrible day in 2001. “This job,” she says, “is really an opportunity to give back.” THE TOUGH COOKIE Finally, the president responded. “I want to be briefed after the Townsend children open their Christmas presents.” “Sure enough, the president of the United States got his briefing after I had Christmas morning with my kids,” she recalls.

CORBIS

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