Hydrant Meter Rental Units- Training Manual

Hydrant Meter Rental Units Training Manual

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Index

Responsibilities Page (3)

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• ¾ Hydrant Meter Rental Unit Build Page (4) • 5/8 Hydrant Meter Rental Unit Build Page (11) • How to Process a Returned Hydrant Meter Rental Unit Page (18) • Testing a Backflow Assembly (20) • Proper Use of a Fire Hydrant(22)

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Responsibilities

• Field Utilities Specialist (FUS): o Builds Hydrant Meter Rental Units o Procures parts from Warehouse for builds and equipment bags o Test and repair returned Hydrant Meter Rental Units o Submits Billable Charges Form to Customer Service Representative within one business day of testing hydrant meter rental unit o Ensures at least 5-3” and 3-5/8” Hydrant Meter Rental Units are on the racks each evening before leaving work. If necessary, will work overtime until this requirement is fulfilled. o Will submit all inventory sheets from warehouse to the Office Utilities Specialist (Office US) o Will submit all hydrant meter work orders to the Office Utilities Specialist (OUS) o Will work with (Office US) to ensure inventory procured during week is processed and all work orders are completed o Additional responsibilities will include: Vehicles Inventory Wet Lab and Equipment • Hydrant Program Administrative Technician (AT): o Will enter hydrant rental information and test report values into The Compliance Engine for tested hydrant meter backflows within one business day of receipt o Will process Billable Charges Form and add charges to Hydrant Meter Customer’s Account o Will contact yearly and monthly account holders by e-mail and or by phone one month before Hydrant Meter Rental Unit is due for annual testing • Office Utilities Specialist (Office US): o Will process inventory sheets and work orders received from FUS (Field Utilities Specialist (FUS) o Will work with Field Utilities Specialist (FUS) to ensure that all inventory and work orders are processed o Will assist FUS responsible for hydrant meter inventory with quarterly audits

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How to build a 3” Hydrant Meter Rental Unit

Start with parts for a 3” Rental Unit o 3” Hydrant Meter o 2” Gate Valve

o 2” Backflow assembly o 2”x Close brass nipple o 2”MIP x 2 ½” Adapter

o Hydrant Meter Rental Unit build parts are obtained from the warehouse using the inventory program code of 634 and truck number: HYDX. See hydrant build parts chart located on the storage cabinet for part numbers.

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Secure the 3” hydrant meter with gate valve into the table clamp.

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Wrap the threads with Teflon tape, rolling it in a clock-wise motion.

Attach Brass Nipple

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Attach the 2” Backflow Assembly to the hydrant meter by turning it in a clock-wise motion

Secure the Backflow Assembly on to the meter with a large pipe wrench.

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Wrap Teflon tape around the insert end of 2” MIP x 2 ½” adapter, assembly and tighten it

Completed Assembly

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Be sure that the hydrant meter assembly is ready for use by testing it.

• Once the assembly is tested by the FUS (Field Utility Specialist) , the meter and backflow information is entered into The Compliance Engine (TCE) by the Administrative Technician (AT). • A work order is created for the hydrant rental unit and submitted to the Office UT. • The Office UT will write-off the inventory in the Hydrant Program and all associated parts to the rental unit.

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3” Equipment Bag 2 hydrant wrenches

1 fire hose 1 adapter

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How to Build a 5/8” Hydrant Meter Rental Unit

5/ 8” Equipment Bag 1 hydrant wrench 1 adapter 1 laminated sheet illustrating proper and improper connections to hydrant

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This is an RP (Reduced Pressure) assembly to be used when creating a 5/8” hydrant meter. Notice that the three brass, test cocks have already been put in place so that the assembly can be tested once the building process has been completed.

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Once the meter has been firmly mounted in the clamp so that it will not move, wrap the white, Teflon tape around the threads of the spigot. Use a wrench to firmly tighten it down by turning it clockwise until it stops. Be sure to leave the handle of the spigot in an upright position.

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Wrap Teflon tape around the threads of the inlet adaptor and use a wrench to tighten it down by turning it clockwise until it stops

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Be sure to insert the 5/8” gasket inside the open end of the inlet adaptor.

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Apply Teflon tape to the threads on both sides of the 5/8” meter and verify the direction that water should flow through the meter based on the raised arrow on the meter chassis. Connect that end of the meter to the inlet adaptor by turning the coupling clockwise.

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This is an image of what the completed assembly should look like.

Once it is finished you should test it to be certain that is ready for use

Once the assembly is tested by the FUS (Field Utility Specialist) , the meter and backflow information is entered into The Compliance Engine (TCE) by the Administrative Technician (AT).

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How to Process a Returned Hydrant Meter Rental Unit • The Administrative Technician (AT) will receive the Hydrant Meter Rental Unit and begin a Billable Charges Form. The form will be placed in a pouch and attached to the rental unit. The AT will date /time stamp the paperwork for the account to indicate when the meter was returned to us and put it in the appropriate colored pouch. • The red pouch is for daily high priority rental units that need to be processed on the day received.

• The black pouch is for low priority rental units. These units must be processed within 48 hours of being returned. • Pouches are attached with the supplied clips and must remain on the rental unit until it has been found operable and returned to the rack. • The Field US will put a date / time stamp on the paper work and then examine the returned hydrant meter rental unit for any condition issues that show tampering or misuse of the equipment. If there are signs of tampering or misuse, the Field US should take a picture of the returned equipment and place the picture in the customer’s file on the COR server. ( \\corfile\Public_Utilities_NS\5280_Water_Meters\610_Administration\Admin\Hydrant Meter) • The Field US will test the meter and backflow unit. ( See Testing a Hydrant Meter and Backflow Assembly) • If a rental unit has been found inoperable, all repair or replacement parts are marked on the billable charges form. As of July 1, 2017, labor charges for repairs/replacements will be added as well. Once all charges have been added, the original sheet will be removed and submitted to the AT.

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• The AT will use the time stamp to record when the meter was returned and then complete the electronic Billable Charges Form adding any accessory bag items that are missing. The total Billable Charges will be added to the customer’s account and a copy of the Billable Charges Form will be placed in the customer’s file on the server and emailed to the customer as well. • Submit work order form for all inventory items to the Office US • The Office US will write-off the inventory in the Hydrant Program and all associated parts to the rental unit • The Field US will test the meter and the backflow assembly to determine if the equipment is working properly.

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Testing a Backflow Assembly

• Backflow assemblies are to be tested by City of Raleigh employees who have completed the Backflow Certification School.

• • Test the assembly according to Certification School Training and record values on test report. (Blank test report can be found on server in Cross Connection folder in Documents File) • All test sheets should be turned in to the AT, including failed tests. This will provide information that could be very important when it comes to billable charges. • If the assembly needs to be repaired, complete the attached Billable Charges Form. Completed Billable Charges Form will be submitted to Hydrant Program’s AT. • Repair parts are obtained from the warehouse using the inventory program code of 634 and truck number: HYDX. See hydrant build parts chart for part numbers • Before placing operable hydrant meter rental unit on cart, verify in TCE all backflow and meter information is correct.

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• Once the US has used the time stamp to record when the meter has been tested, he will then submit completed test report to AT, who will submit the report and backflow values to TCE(The Compliance Engine).

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Proper Use of a Fire Hydrant

When using a fire hydrant, use the following safety guidelines :

1. Only use an approved hydrant wrench. Do NOT use a pipe wrench, crescent wrench, etc.

2. Before installing the hydrant meter, open the hydrant slowly and let the water flow for approximately 30 seconds to clear the line of debris.

3. When opening a hydrant, turn the wrench slowly counterclockwise until the wrench stops turning, then back off a quarter turn.

4. Make sure you regulate the water flow by turning your hydrant meter’s gate valve, NOT by partially opening the hydrant or adjusting the ball valves on either side of the backflow (handles have been removed to prevent this). No pipe wrench is to be used. A hydrant must be turned completely on or it will drain. The draining is through a valve under ground level and will damage the area surrounding the hydrant and/or the hydrant itself.

5. Large 3” hydrant meters shall NOT be connected directly to the hydrant. You must use the provided fire hose to attach the hydrant meter to the hydrant.

6. Do NOT leave your hydrant meter on the ground. The backflow should be unobstructed from draining. The hydrant meter should be supported and no less than 12” off the ground at its lowest point to allow for proper backflow prevention. The customer is responsible for providing the materials to support their hydrant meter.

7. The fire hydrant or hydrant meter should NOT be left on overnight unattended.

8. When closing a hydrant, turn the wrench slowly clockwise until the wrench stops turning, then back off a quarter turn.

9. Be sure to replace and tighten all hydrant caps hand tight after use.

10. Do NOT let anyone drive over or place materials on the fire hose connecting the hydrant meter to the hydrant. It may cause severe damage to the hydrant meter, hydrant, and water lines in the area.

11. Report all broken fire hydrants IMMEDIATELY . Call the City of Raleigh at (919) 996-3245.

12. Customer needs to ensure that the meter is registering and that no leaks are present. Any broken or leaking meters should be returned immediately to the City of Raleigh for repair.

13. Any damage to the City’s fire hydrants and/or potable water system caused by negligent use of a fire hydrant will result in the issuance of Civil Penalties as outlined in the Raleigh City Code Section 8-2013. Lessee will also be held liable for all City costs for the repair of all related water mains and devices. Negligent damage will also result in the suspension of hydrant meter privileges for a period of one year.

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See https://corpud.articulate-online.com/2216817324 or the video in Hydrant Rental Area and follow proper use of fire hydrant guidelines:

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