5584-R1_NewGloucester_2017AnnualReport_Web

ANNUAL REPORT New Gloucester Water District

Over the past year the New Gloucester Water District has focused efforts on maintaining reliable and cost-effective operations. We continue to enjoy positive working relationships with Auburn Water District, and our Town Staff which allows us to provide great service to our customers. During the last year, the District has developed a new Rate Case that transitions us from the prior ‘flat-rate’ billing that was necessary during initial startup, to a more typical and equitable ‘base-rate plus metered-rate’ billing structure. This new rate case helps put the District on sound financial footing as we move forward in the coming years. The new Rate Case was approved by Maine PUC in May 2017 and went into effect for the July 2017 invoices. The District’s source well is tested on a regular basis for a range of water quality parameters in accordance with State requirements. We are happy to inform our customers that all recent testing has passed. Our customers can be confident in the high quality and safety of our public water supply. Test results are now posted on the Water District section of the Town webpage for review. New Gloucester Water District thanks its customers and the Town for their continued support. We welcome any feedback or input on how we can best provide service to you.

Sincerely,

Trustees of the New Gloucester Water District Daniel Bannon, Chairman James Fitch, Vice-Chairman Vaughn Hardesty, Treasurer

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