2017-Focus-Owners Manual

SYNC™3

Troubleshooting tips

Message

Cause

Action

Acquiring Signal

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

No action required. This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888-539- 7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return. No action required. The process may take up to three minutes. Contact SIRIUS at 1-888-539- 7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station.

Satellite antenna fault SIRIUS system failure

Invalid Channel

The channel is no longer avail- able. Your subscription does not include this channel. The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel program- ming in progress.

UnsubscribedChannel

Satellite acquiring signal…

Updating…

Questions? Call 1- 888-539-7474

Your satellite service is no longer available.

None found. Check channel guide.

All the channels in the selected category are either skipped or locked.

SIRIUS Subscription updated

No action required. SIRIUS has updated the chan- nels available for your vehicle.

To activate HD radio, please see the Radio Settings in the Settings Chapter. See Settings (page 380). Note: HD Radio broadcasts are not available in all markets.

HD Radio™ Information (If Available) Note: This feature may not be available in all markets.

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Focus(CDH)Canada/UnitedStatesofAmerica,HM5J 19A321AAenUSA,Editiondate:201608,FirstPrinting