2017-Focus-Owners Manual

SYNC™3

HD Radio Reception and Station Troubleshooting Potential reception issues

Reception area

If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the stationmutes and staysmutedunless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, youmay hear a slight sound changewhen the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

Station blending

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

Potential station issues

Issues

Cause

Action

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out. There is an audiomute delay when selecting HD2 or HD3, multicast preset or Direct Tune.

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

No action required. The recep- tion issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available.

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Focus(CDH)Canada/UnitedStatesofAmerica,HM5J 19A321AAenUSA,Editiondate:201608,FirstPrinting