2014 Best Practices Study

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Revenue from Top Insurance Carriers Average

Profile

Revenues

+25% Profit

+25% Growth

P&C Commission Income from Top Carriers Top P&C Carrier

Expenses

$3,892,484

$3,482,258

$4,739,303

Profitability

as % of Agency Net Revenue

7.4%

7.1%

9.1%

Employee Overview

Top P&C Carrier —Breakdown By Line of Business

Producer Info

Average

+25% Profit

+25% Growth

Service Staff Info

Personal 12.7%

Personal 22.8%

Personal 3.1%

Mid/Large Commerical 78.0%

Mid/Large Commerical 54.4%

Mid/Large Commerical 72.4%

Technology Insurance Carriers

Appendix

Small Commercial 14.8%

Small Commercial 18.9%

Small Commercial 22.9%

Top 3 P&C Carriers

$8,577,221

$7,231,614

$10,212,947

as % of Agency Net Revenue

16.7%

15.8%

20.4%

Top 3 P&C Carriers —Breakdown By Line of Business

Average

+25% Profit

+25% Growth

Personal 12.5%

Personal 9.7%

Mid/Large Commerical 57.3%

Mid/Large Commerical 74.9%

Mid/Large Commerical 73.2%

Personal 22.6%

Small Commercial 20.0%

Small Commercial 14.2%

Small Commercial 15.4%

2014 Best Practices Study

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carriers as % of Net Rev from Top L&H/F Carrier as % of Net Rev from Top 3 L&H/F Carriers

6.4%

6.6%

8.2%

Agencies with Revenues Over $25,000,000

11.4%

11.2%

13.6%

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