2014 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Service/Sales Support Staff

Key Benchmarks

Profile

Average

Top 25%

Revenues

Commercial P&C Service/Sales Support Number

1.8 4.0 0.5

Expenses

High Low

Profitability

Average Revenue per Staff

$255,274 $87,098

$404,940

Employee Overview

Total Commercial Service Payroll ($)

Producer Info Service Staff Info

Payroll (as % of Total Commercial Revenue) Bonds P&C Service/Sales Support Staff Number

25.5%

* * * * * *

Technology

High Low

Insurance Carriers

Average Revenue per Staff Total Bond Service Payroll ($)

*

Appendix

Payroll (as % of Total Bond Revenue) Personal P&C Service/Sales Support Staff Number

2.0 3.8 0.5

High Low

Average Revenue per Staff

$183,715 $77,807

$310,729

Total Personal Service Payroll ($)

Payroll (as % of Total Personal Revenue)

25.8%

Group L&H Service/Sales Support Staff Number

0.5 1.0 0.3

High Low

Average Revenue per Staff

$89,547 $15,557

*

Total Group L&H Service Payroll ($)

Payroll (as % of Total Group L&H Revenue) Individual L&H Service/Sales Support Staff Number

29.7%

0.2 0.3 0.1

High Low

Average Revenue per Staff

$65,153 $9,799

*

2014 Best Practices Study

Total Individual L&H Service Payroll ($) Payroll (as % of Total Individual L&H Revenue)

22.3%

Multi-Line Service/Sales Support Staff Number

Agencies with Revenues Under $1,250,000

3.6 6.5 0.5

High Low

Average Revenue per Staff

$397,783 $157,409

*

Total Multi-Line Service Payroll ($)

22

Payroll (as % of Total Multi-Line Revenue)

22.3%

*Insufficient Data