2014 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Revenue by Account Concentration Average

Profile Revenues

+25% Profit

+25% Growth

% of Revenue Derived from Largest Account

Expenses

4.1%

4.2%

6.4%

Profitability

High Low

11.8%

Employee Overview

1.2%

10 Largest Accounts

14.8% 33.1%

14.9%

21.2%

Producer Info

High Low

Service Staff Info

2.9%

Technology

Average

+25% Profit

+25% Growth

Insurance Carriers

“Other” Group Life & Health* Revenue (% from source) Life 26.4%

Appendix

* * * * * * * *

24.3% 16.0% 28.7%

Disability

14.7% 25.5%

Dental & Vision

Retirement/Pension

7.8%

0.0% 0.0% 1.3%

Worksite/Voluntary/Supplement

14.7%

Long-Term Care

2.0% 9.0% 0.0%

Employee Benefits TPA

29.7%

All Other

0.0%

*Insufficient Data *Excludes Group Medical

2014 Best Practices Study

Agencies with Revenues Between $1,250,000 and $2,500,000

33