2014 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Technology

Profile

Revenues

Average

Top 25%

Information Technology Employees (FTE) Number

Expenses

0.7 1.5 0.1

Profitability

High Low

Employee Overview

Number of IT Employees per 100 users

N/A

Producer Info

Revenue per IT Employee Total IT Payroll Expense ($)

$1,775,631

$2,370,011

Service Staff Info Technology

$31,541

$54,714

As % of Total Compensation Expense

3.3% 1.8%

As % of Net Revenues

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

2.9%

2.5%

2.5%

Total IT Expenses 1 (as % of net revenues)

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

EPIC 10.7%

TAM 57.1%

AMS360 32.1%

2014 Best Practices Study

Agencies with Revenues Between $1,250,000 and $2,500,000

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