2014 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Employee Productivity

Profile

Revenues

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

23.3

20.5

24.8

Expenses

Revenue Per Employee

$156,595 $92,306 $64,289

$170,253 $86,511 $83,742

$139,829 $85,039 $54,790

Profitability Employee Overview

Compensation Per Employee

Spread Per Employee

Producer Info

Average

+25% Profit

+25% Growth

$250K

Service Staff Info

Technology

$200K

Insurance Carriers

$150K

Appendix

$100K

$170,253

$156,595

$139,829

$50K

$92,306

$86,511

$83,742

$85,039

$0

$64,289

$ 54,790

Revenue Per Employee Compensation Per Employee Spread Per Employee

Average

+25% Profit

+25% Growth

Average number of Agency Employees that work remotely

2.3

3.9

2.1

% of Agencies with Remote Workers

41.7%

66.7%

44.4%

Administrative Staff Accounting & HR Department Info

Average

Top 25%

Accounting Department Total Number of Employees in Accounting Department

1.2 2.5 0.2

High Low

2014 Best Practices Study

Revenue per Accounting Employee Total Payroll for Accounting Employees Accounting Payroll as % of Net Revenue HR Department Total Number of Employees in HR Department

$2,910,834

$3,946,716

$65,413

1.8%

Agencies with Revenues Between $2,500,000 and $5,000,000

0.6 1.0 0.2

High Low

Revenue per HR Employee Total Payroll for HR Employees HR Payroll as % of Net Revenue

$3,595,102

$4,539,036

69

$37,328

1.0%