Suffolk Federal Your Guide to Personal Online Banking

Getting Started7
New User Enrollment7
Logging In8
Logging Off8
Resetting a Forgotten Password9
Home Page11
Home Page Overview11
Account Details Overview13
Quick Transfer15
Account Nickname16
Account Grouping17
Editing a Group Name18
Deleting a Group18
Security19
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Password20
Change Login ID21
Secure Delivery22
Mobile Security Preferences23
Enabling Touch ID or Fingerprint Login23
Enabling Passcode Authentication25
Enabling Face ID26
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login27
Apple® Watch28
Apple® Watch Setup28
Viewing Balances and Transactions28
Alerts Overview29
Account Alerts30
History Alerts31
Online Transaction Alerts32
Reminders33
Security Alerts Overview34
Editing Delivery Preferences34
Enabling and Disabling Push Notifications35
Secure Message Overview36
Sending a Secure Message37
Transaction Types38
Moving Money Overview38
Transactions40
Transfer Funds40
Member to Member Transfer42
Linking Someone’s Suffolk Federal Account42
Single Transfers Between Suffolk Federal Accounts43
Adding a Personal External Account44
Verifying a Personal External Account45
Send Money Initial Set Up46
Send Money48
Send Money History Overview50
Repeat a Send Money Transaction51
Receiving Funds with Send Money52
Manage Cards Overview53
Loan Payments54
Online Transactions Overview56
Using Filters57
Creating or Deleting Custom Views Using Favorites57
Editing Transactions58
Canceling Transactions59
Bill Payment60
Payments Overview60
Creating a Payee Overview61
Creating a Payee62
Editing a Payee64
Deactivating or Deleting a Payee65
Scheduling a Single Payment66
Scheduling Multiple Payments68
Setting Up Autopay69
Editing a Payment70
Deleting a Payment71
Setting Up E-Bills72
Cancelling E-Bills73
Setting Up Reminders74
Editing a Reminder75
Alerts76
Creating a Report77
Editing a Report78
Deleting a Report79
Creating a Category80
Changing a Category Name81
Deleting a Category82
Contacting Client Services83
Personal Financial Management84
Initial Setup84
Linking an Account84
Unlinking an Account85
Categorizing Transactions86
Splitting a Transaction87
Online Banking Home Page88
Net Worth Overview89
Budgets Overview90
Auto-generated Budgets91
Budgets From Scratch91
Editing or Deleting a Budget92
Managing Budgets93
Spending Overview94
Spending: Recategorizing a Transaction95
Trends Overview97
Debts Overview98
Services99
Stop Payment Request99
Single Check99
Multiple Checks100
Check Reorder101
Mobile Deposits103
CardSwap104
Getting Started104
Overview106
Settings107
Account Preferences107
Text Enrollment108
Statement Delivery110
Themes and Languages111
Accessibility112
Locations113
Branches and ATMs113

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