Modern Mining July 2017

The excellent commitment from all our OEMs enables us to provide parts and support wherever needed.

Parts

ISO standards 9001 and 14001 and OHSAS 18001 covering quality, envi- ronment and health and safety.

ship facility is an ultramodern, bespoke sales, parts and service dealership pur- pose-built to offer responsive regional support and service across Babcock’s entire construction equipment product range. Technicians can also be dispatched to remote locations in Africa with all the tools and diagnostics necessary to complete a service. Safety “To date for 2017, our disabling injury incident rate is 0.37, well below the industry norm of 0.78, reflecting the value that Babcock places on

A comprehensive range of parts are readily available at Babcock branches and dealerships throughout south- ern Africa. Babcock also provides countrywide, 24-hour service and breakdown assistance to ensure that customer’s machines are up and run- ning as soon as possible. “The excellent commitment from all our OEMs enables us to provide parts and support wherever it is needed.”says David Vaughan. Customer Service Centres Babcock’s extensive branch network and aftermarket support infrastructure extends across South Africa, Namibia, Zambia, Botswana and Mozambique, with a total of 26 customer service cen- tres in sub- Saharan Africa. The head office branch is located in Boksburg and services customers across Gauteng. The Middelburg flag-

its people.” Safety is key to Babcock and all of the

company’s systems and processes are fully accredited to