Genuine Service Excellence Program Summary for International Wax
How we process garments
How we would service International Wax’s garment program
ITU AbsorbTech picks up soiled garments at International Wax 1
Garments arrive at ITU AbsorbTech’s 14001 processing facility 2
StraightUp! TM Report Data Customer- identified mending scanned 3
Garments sorted by type (cotton, blend) and washed 4
Garments conditioned for drying and wrinkle removal Inspection takes place 8
Garments mended and put back into sortation 7
Garments scanned prior to first sorting Inspection takes place 6
5
Garments scanned and sorted by customer and wearer StraightUp! TM Report Data
9
Garments staged for loading and return to customer 10
Clean and mended garments delivered to customer 11
Final scan ensures garment accuracy StraightUp! TM Report Data Inspection takes place
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We have worked with several other uniform companies over the years and were never satisfied with any of them due to pricing issues, uniform quality issues, customer service issues, and delivery issues. ITU AbsorbTech’s uniform and towel programs fulfill our HACCP and other food safety program requirements. ITU AbsorbTech delivers what they promise. Excellent service!!! Absolutely no complaints.
Patt Miller Vice President, Baker’s Quality Pizza Crusts
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