FBINAA - May 2022 catalog
Continued from "Three Top Technology Capabilities", on page 23
to get the right solutions in the hands of their officers that can support collaboration and engagement, no matter the situation or location. Cloud-based Software-as-a-Service (SaaS) applications and custom-built cloud-native apps make it significantly easier to collaborate inside and outside of law enforcement agencies when compared to on-premise applications. Any user with permission and an internet connection can access cloud applications, includ- ing officers in the field using mobile devices, so reporting and filing can be done more swiftly, calls can be received and different communication programs can be commonplace. When searching for missing persons or persons of interest, it can be difficult to cover enough ground and share information with all parties involved. To augment the officer resources avail - able, many law enforcement agencies are turning to Unmanned Aerial Vehicle (UAV) technology to gather aerial images of situations, capture photos of traffic accidents for documenting purposes and scan for body heat with integrated thermal imaging technology. Mobile solutions that can control these UAVs can aid in expanding search areas and transmit critical data and informa- tion to officers on the ground. FINAL THOUGHTS The bottom line: Successful mobile technology deployments for police departments involve the right combination of connec- tivity, features and applications that help agencies meet officer needs now and in the future. Departments must plan a technology roadmap that considers these capabilities so officers have innova - tive tools that support the impactful work they do each day.
require some form of backwards compatibility or are unable to meet the connectivity requirements of emerging, innovative solutions. This situation can be incredibly costly – both from a time and financial perspective. To combat this, agencies should look for modern devices that are customizable and modular. This allows the user to swap out different tools and upgrade certain features without having to re-deploy an entire fleet. If one day they need more storage for video evidence, and the next day they need a fingerprint reader for multi-factor authentication, they can make those changes in a matter of seconds without switching to a completely different device. This is also the case with barcode readers as the agency can introduce a barcode reader onto exist- ing devices to enable officers to issue tickets and traffic citations, eliminating the need for pen and paper-based record keeping. 3.ADVANCED APPLICATIONS THAT FACILITATE COLLABORATION AND ENGAGEMENT The way police officers work is constantly evolving with the influx of emerging technologies on the horizon. This is also true for the workforce. Many agencies are experiencing the challenge of attracting and retaining new law enforcement officers, particu - larly as new generations of recruits are entering the workforce. Millennials grew up in the internet era and Gen Z grew up on screens. Both generations are tech-savvy and expect the same technology at work that they use in their everyday lives to better collaborate and engage with the people and communities. It’s also where they are positioned to have success. Whether it’s using deep learning to recognize when a person is getting drowsy behind the wheel or relying on artificial intel - ligence (AI) to detect unusual noises and alert officers before an issue arises, intelligent technology is enabling new levels of efficiency and situational awareness. That’s why agencies need
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