2013 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Average Total Revenues: $15,558,870 Profile (of Agencies in this Study Group)

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Population Density of Metropolitan AreasWhere Home Office is Located Average

+25% Profit

+25% Growth

Less than 50,000 50,000 – 250,000 250,000 – 1,000,000 More than 1,000,000 Corporate Structure C

9.1%

0.0%

0.0% 0.0%

15.2% 39.4% 36.4%

12.5% 62.5% 25.0%

37.5% 62.5%

27.3% 51.5%

25.0% 50.0%

25.0% 37.5% 12.5% 25.0%

S

Partnership

3.0%

0.0%

LLC

18.2%

25.0%

Sole Proprietorship

0.0%

0.0%

0.0%

Average Number of Agency Locations (Main Offices and Branch Offices)

5.3

4.0

5.8

# of States Offices are Located in

1.5

1.1

1.4

Agency has an ESOP

30.3%

37.5%

0.0% 0.0%

% of Stock Owned by ESOP

50.0%

57.1%

Shareholders Number of Shareholders (excluding ESOP)

10.6 25.0

10.8

5.9

High Low

2.0

Ownership Percentage % Owned by Largest Shareholder

38.9% 95.0% 11.0%

35.8%

41.7%

High Low

Shareholder Age Current Age of Largest Shareholder

56.4

56.9

58.6

Parent Corporation

Average

% of Agencies Owned by Another Corporation

12.5%

Description of Parent Corporation Financial Institution

50.0% 25.0% 25.0%

National Broker

Other

Member of Group % of Agencies Belonging to a Franchise, Cluster, Alli- ance/Network or Aggregator Group

Groups Included Assurex Global, Intersure, and C2Centric.

27.3%

2013 Best Practices Study

Reason for Joining Franchise/Cluster/etc.

Market Access 16.7%

Agencies with Revenues Between $10,000,000 and $25,000,000

Profit Sharing 0.0%

Other 66.7%

Other reasons included networking and international relationships.

Back Office Support 16.7%

134

Made with