2013 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Employee Productivity

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

89.8

66.9

92.9

Revenue Per Employee

$181,989 $121,594 $60,395

$213,735 $134,131 $79,604

$180,744 $119,577 $61,167

Compensation Per Employee

Spread Per Employee

Average

+25% Profit

+25% Growth

$250K

$200K

$150K

$213,735

$181,989

$180,744

$100K

$134,131

$50K

$121,594

$119,577

$79,604

$0

$61,167

Spread Per Employee $60,395

Revenue Per Employee

Compensation Per Employee

Fully Paid By Agency

Partially Paid By Agency

Fully Paid By Employee

Benefit Not Provided

Benefits Provided to Agency Employees (% Responding ) Accident & Health Insurance (Employee)

36.4% 60.6% 3.0% 0.0%

If partially paid, % paid/month by employee

31.8%

Accident & Health Insurance (Dependent)

0.0% 46.9% 53.1% 0.0%

If partially paid, % paid/month by employee

49.5%

Dental Coverage

15.2% 33.3% 48.5% 3.0% 84.8% 3.0% 12.1% 0.0% 63.6% 18.2% 18.2% 0.0% 34.4% 9.4% 56.3% 0.0% 7.4% 0.0% 0.0% 92.6% 41.4% 0.0% 0.0% 58.6% 36.7% 0.0% 0.0% 63.3% 12.5% 53.1% 34.4% 0.0% 9.7% 16.1% 64.5% 9.7% 16.7% 50.0% 20.0% 13.3%

2013 Best Practices Study

Group Life Insurance Long Term Disability Short Term Disability

Agencies with Revenues Between $10,000,000 and $25,000,000

Pension Plan Profit Sharing

ESOP

401 (k)

125/Cafeteria Plan

148

Health Savings Accounts (HSA, HRA, HDHP)