2013 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Employee Productivity

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

7.0

4.9

6.8

Revenue Per Employee

$121,438 $61,327 $60,111

$167,166 $69,559 $97,607

$144,442 $61,750 $82,692

Compensation Per Employee

Spread Per Employee

Average

+25% Profit

+25% Growth

$250K

$200K

$150K

$100K

$167,166

$144,442

$50K

$121,438

$97,607

$82,692

$69,559

$0

$61,327

Spread Per Employee $60,111

$61,750

Revenue Per Employee

Compensation Per Employee

Fully Paid By Agency

Partially Paid By Agency

Fully Paid By Employee

Benefit Not Provided

Benefits Provided to Agency Employees (% Responding ) Accident & Health Insurance (Employee)

53.1% 31.3% 3.1% 12.5%

If partially paid, % paid/month by employee

48.3%

Accident & Health Insurance (Dependent)

6.3% 25.0% 34.4% 34.4%

If partially paid, % paid/month by employee

52.8%

Dental Coverage

11.5% 15.4% 3.8% 69.2% 46.4% 3.6% 3.6% 46.4% 44.0% 8.0% 8.0% 40.0% 26.9% 7.7% 15.4% 50.0% 8.0% 16.0% 0.0% 76.0% 21.7% 4.3% 0.0% 73.9% 0.0% 0.0% 0.0% 100.0% 17.9% 46.4% 0.0% 35.7% 0.0% 11.5% 15.4% 73.1% 0.0% 13.0% 4.3% 82.6%

Group Life Insurance Long Term Disability Short Term Disability

2013 Best Practices Study

Pension Plan Profit Sharing

Agencies with Revenues Under $1,250,000

ESOP

401 (k)

125/Cafeteria Plan

Health Savings Accounts (HSA, HRA, HDHP)

20