2013 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Service/Sales Support Staff

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25%

Commercial P&C Producers/Sales Support Number

2.0 4.0 0.3

High Low

Average Revenue per Staff

$231,585 $98,929

$351,479

Total Commercial Service Payroll ($)

Payroll (as % of Total Commercial Revenue) Bonds P&C Service/Sales Support Staff Number

24.2%

* * * * * *

High Low

Average Revenue per Staff Total Bond Service Payroll ($)

*

Payroll (as % of Total Bond Revenue) Personal P&C Service/Sales Support Staff Number

1.9 4.5 0.4

High Low

Average Revenue per Staff

$195,625 $72,655

$334,260

Total Personal Service Payroll ($)

Payroll (as % of Total Personal Revenue)

23.7%

Group L&H Service/Sales Support Staff Number

0.4 0.5 0.1

High Low

Average Revenue per Staff

$66,990 $17,062

*

Total Group L&H Service Payroll ($)

Payroll (as % of Total Group L&H Revenue) Individual L&H Service/Sales Support Staff Number

49.2%

0.4 0.5 0.2

High Low

Average Revenue per Staff

$47,058 $18,667

*

2013 Best Practices Study

Total Individual L&H Service Payroll ($) Payroll (as % of Total Individual L&H Revenue)

44.6%

Multi-Line Service/Sales Support Staff Number

Agencies with Revenues Under $1,250,000

3.2 6.0 1.0

High Low

Average Revenue per Staff

$157,822 $118,274

*

Total Multi-Line Service Payroll ($)

27

Payroll (as % of Total Multi-Line Revenue)

30.4%

*Insufficient Data