2013 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier Top P&C Carrier

$230,204

$275,227

$202,462

as % of Agency Net Revenue

29.7%

42.4%

27.1%

Top 3 P&C Carriers

$401,942

$406,749

$361,176

as % of Agency Net Revenue

51.9%

61.2%

47.9%

Top P&C Carrier —Breakdown By Line of Business

Average

+25% Profit

+25% Growth

Personal 56.2%

Personal 57.9%

Personal 58.1%

Mid/Large Commerical 11.9%

Mid/Large Commerical 19.1%

Mid/Large Commerical 14.5%

Small Commercial 29.3%

Small Commercial 30.0%

Small Commercial 23.0%

Top 3 P&C Carriers —Breakdown By Line of Business

Average

+25% Profit

+25% Growth

Personal 51.4%

Personal 50.5%

Personal 56.5%

Mid/Large Commerical 13.6%

Mid/Large Commerical 15.0%

Mid/Large Commerical 13.8%

Small Commercial 28.5%

Small Commercial 35.8%

Small Commercial 34.8%

2013 Best Practices Study

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier as % of Net Rev from Top L&H/F Carrier as % of Net Rev from Top 3 L&H/F Carriers

Agencies with Revenues Under $1,250,000

2.9% 4.1%

2.0% 3.3%

3.0% 4.2%

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