2013 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Employee Productivity

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

14.0

13.3

13.2

Revenue Per Employee

$136,820 $76,399 $60,421

$141,417 $56,944 $84,472

$146,938 $79,608 $67,329

Compensation Per Employee

Spread Per Employee

Average

+25% Profit

+25% Growth

$250K

$200K

$150K

$100K

$146,938

$141,417

$136,820

$50K

$84,472

$79,608

$76,399

$0

$67,329

Spread Per Employee $60,421

$56,944

Revenue Per Employee

Compensation Per Employee

Fully Paid By Agency

Partially Paid By Agency

Fully Paid By Employee

Benefit Not Provided

Benefits Provided to Agency Employees (% Responding ) Accident & Health Insurance (Employee)

50.0% 44.1% 0.0% 5.9%

If partially paid, % paid/month by employee

46.5%

Accident & Health Insurance (Dependent)

2.9% 29.4% 50.0% 17.6%

If partially paid, % paid/month by employee

67.5%

Dental Coverage

24.2% 9.1% 36.4% 30.3% 76.7% 6.7% 3.3% 13.3% 53.3% 6.7% 26.7% 13.3% 29.0% 3.2% 35.5% 32.3% 14.3% 3.6% 0.0% 82.1% 48.1% 0.0% 0.0% 51.9% 0.0% 0.0% 0.0% 100.0% 21.2% 57.6% 12.1% 9.1% 44.8% 3.4% 17.2% 34.5% 14.3% 7.1% 7.1% 71.4%

Group Life Insurance Long Term Disability Short Term Disability

2013 Best Practices Study

Pension Plan Profit Sharing

Agencies with Revenues Between $1,250,000 and $2,500,000

ESOP

401 (k)

125/Cafeteria Plan

Health Savings Accounts (HSA, HRA, HDHP)

52